Customer Assistant - Food - Cambridge Beehive Simply Food

JobsCloseBy Editorial Insights

Marks & Spencer is seeking a part-time Customer Assistant in Cambridge Beehive Simply Food. You'll work Thursday to Saturday, 13:00-22:30, with an extra £3 per hour for any hours between 22:00 and 06:00. This frontline, high-pressure role demands resilience, five-star service at pace, and confidence using Sparks App and in-store devices. You’ll be a brand ambassador who can confidently recommend and sell new food products, helping customers feel valued while you help the team hit demand. Flexibility to work across store areas is essential. To apply, highlight fast-paced customer service, digital savvy, teamwork, late shift availability, and remember applicants must be 18 or older.

Work Pattern:

Thursday 13:00-22:30

Friday 13:00-22:30

Saturday 13:00-22:30

Under 18 disclaimer:

This job role involves working late nights and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.