Customer Assistant - Food - Manchester Market Street

JobsCloseBy Editorial Insights

Marks & Spencer is hiring a part-time Customer Assistant in the Food section at Manchester Market Street. This frontline role rewards resilience and a knack for fast, five-star service, even at peak times, and you’ll confidently promote and sell new food products as a brand ambassador. Digital confidence is essential, using Sparks and in-store devices to enhance the customer experience, while teamwork matters as you rotate across store areas. Shifts are Sundays 16:00–20:00, Mondays 17:00–21:00, Tuesdays 17:00–21:00 and Saturdays 16:00–20:00. Application tips: share concrete customer-service wins, show you learn product ranges quickly, highlight comfort with tech, and emphasize flexibility and inclusivity.

Work Pattern

Sunday: 1600-2000
Monday: 1700-2100
Tuesday: 1700-2100
Saturday: 1600-2000

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.