Customer Assistant - Food - West Bridgford Simply Food

JobsCloseBy Editorial Insights

Marks & Spencer is hiring a part-time Customer Assistant in the Food section at West Bridgford, onsite. This frontline role is fast paced and demands resilience, a customer first mindset, and the ability to deliver five star service under pressure, with a two week shift pattern that includes evenings and weekends (Week 1: Mon, Fri, Sat 16:00-22:00; Week 2: Sun 14:00-20:00, Tue 16:00-22:00, Fri 16:00-22:00). You will confidently promote and upsell new food products as a brand ambassador, using the Sparks App and in store devices to help customers. Flexibility, teamwork and digital confidence are essential for growth in a supportive, inclusive environment. Apply with concrete customer service examples today.

Work Pattern

Week 1 
Monday - 1600-2200
Friday - 1600- 2200
Saturday - 1600-2200 

Week 2 
Sunday - 1400-2000
Tuesday1600-2200
Friday - 1600-2200

Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.

Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.