Customer Service and Optical Assistant- Taylors Lakes (Watergardens)

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Oscar Wylee is hiring a full-time Customer Service and Optical Assistant at Taylors Lakes Watergardens. In this role you’ll actively engage customers, identify eyewear needs, offer expert frame recommendations and styling advice, and maintain a positive, energetic store presence while supporting teammates and helping to exceed sales targets. The ideal candidate thrives in fast-paced retail, communicates clearly, is proactive and people oriented, and can work late evenings and weekends. Perks include a free prescription glasses every six months, family and friends discounts, training and a clear path to management, and a convenient Watergardens Town Centre location. Tips: tailor your CV to highlight sales success, customer service metrics, willingness to learn eyewear styling, and collaboration; emphasize flexibility and positive energy; apply now and join our global Oscar Wylee Talent Community.

Join our team as an Optical Assistant, a dynamic and engaging role where you’ll aim to deliver exceptional customer service, and exceed sales targets. Your responsibilities will include: 

• Actively engaging with customers to identify their eyewear needs and delivering top-notch service, aiming to go above and beyond to exceed sales targets. 
• Provide expert recommendations and eyewear styling advice to customers, ensuring they find the best frames for them!
• Bringing a positive and energetic presence to the store everyday, making sure customers queries and needs are well and truly met
•  Offering your support to fellow team members and contributing to a harmonious and supportive work environment.

About You: 

• Strong background in fast-paced retail settings
• Excellent communication skills - direct and easy for customers to understand.
• Highly motivated and proactive, ready to step in and take initiative to ensure customers leave the store happy.
• A people person, ready to offer assistance with an approachable and empathetic manner
• Flexible to work late evening and weekends 

Perks: 

Get a free pair of prescription glasses every six months

• Treat your loved ones to Family & Friends discounts twice a year! 
• Work in our store at the Watergardens Town Centre, easy to access through driving or public transport. Check out our store page here!
• Work with a supportive and energetic team in a fast-paced retail environment, with a strong focus on coaching, collaboration and celebrating the big wins together! 
• The opportunity to learn about all things eyewear through training, including styling with our many frames on offer!
• A clear career trajectory with opportunities for management roles in the future

About Oscar Wylee 

Oscar Wylee is a leading optometry and eyewear company with over 140 stores across Australia, New Zealand, and Canada, employing more than 1,000 team members worldwide. 

Watergardens Town Centre, offers a vibrant retail and lifestyle destination with a wide variety of shopping, dining and entertainment options. After your shift, you can unwind at nearby cafés, catch a movie at Hoyts Cinemas.

We design our eyewear in-house, drawing inspiration from global fashion trends and delivering it directly from our manufacturers to our customers. 

We’re committed to providing exceptional patient care, affordable products, and meaningful career opportunities for our people. 

Visit our website for more information! 

Apply Now 

Ready to take the next step in your career? Apply now and join a global brand where your growth and contribution truly matter to us!

Due to the high volume of applications, only shortlisted candidates will be contacted. By applying, you’ll automatically join our Oscar Wylee Talent Community, giving you access to future opportunities across our expanding global network.

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