Customer Service Assistant (Arcades)

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HB Leisure Ltd is hiring a Customer Service Assistant (Arcade Host) for a full‑time onsite role in Westward Ho, with opportunities to work at other global locations. You’ll deliver outstanding guest service and help guests have maximum fun in our arcade. In return you’ll enjoy competitive pay, flexible hours, wellbeing resources, and clear career progression with global travel opportunities. To apply, highlight top‑notch customer service and communication skills, reliability, and a strong work ethic, plus be available on weekdays and weekends including bank holidays. Show you have reliable transport and a willingness to travel, and tailor your CV to HB Leisure’s international opportunities.

HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Arcade Host) to join our vibrant team.

We like to do things differently here at HB Leisure, we don't just open doors to a career in the leisure industry, and we also offer the opportunity to travel the globe to experience working in our other incredible locations! 

If a desk isn’t for you, then you are for us, so why don't you join us working in a fun theme park environment and develop skills that will be recognised throughout your career!

As a Customer Service Assistant (Arcade Host), you will be responsible for delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games in the Arcade.

In return we will offer you:

• Competitive rates of pay
• Flexible working hours
• Recommend A Friend Bonus (Subject to T&C's)
• Winter Opportunities between your Seasonal Contract
• Discounts to hundreds of tops retailers
• Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts.
• Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations 

Person Specification:

• Great customer service, communication skills and a positive, outgoing personality
• Honest, reliable and a responsible individual with strong work ethic
• Are able to offer good availability on weekdays and weekends (including bank holidays)
• Be able to follow instructions and comply with all company standards
• Have reliable transportation – due to the location of the site