Customer Service Executive

• Provide excellent customer service by assisting customers with rental inquiries and reservations.
  
• Process rental transactions accurately and efficiently.
  
• Explain rental policies and procedures to customers and ensure they understand their responsibilities.
  
• Inspect rental vehicles for damage and document any issues.
  
• Coordinate vehicle deliveries and pick-ups with customers.
  
• Upsell additional products and services to maximize revenue.
  
• Resolve customer complaints and issues in a professional and timely manner.
  
• Maintain knowledge of rental fleet availability and make recommendations based on customer needs.
  
• Complete administrative tasks such as filing, data entry, and reporting.
  
• Collaborate with other team members to achieve sales goals and provide a positive work
  environment.
  

Requirements

• Strong selling & customer service skills. 
  
• Ability to handle customers in efficient and professional manner. 
  
• Ability to multitask effectively in a fast-paced environment; ability to handle multiple customers and transactions at the same time. •
  
• Computer proficient. 
  
• Willingness to work in flexible hours, extended hours including weekends and holidays. 
  
• Flexible to work in different counter locations within Dubai & Sharjah.