Customer Service Representative (Newport,NH)
CRHJobsCloseBy Editorial Insights
Carroll Concrete, a CRH company, is hiring a Customer Service Representative in Newport, NH (Job ID 525554). The role combines frontline customer service with dispatch support, handling inbound and outbound calls and tracking a fleet delivering mix across New Hampshire and Vermont. About 90% of the time you’ll interact with customers; the rest is internal coordination with the Dispatch Manager and QC team and AR questions. Expect a fast-paced environment with early mornings or late nights and seasonal overtime. To stand out, tailor your resume to show customer service excellence, dispatch coordination, and reliability. Benefits include medical coverage, a 401(k) with 5% match, PTO, and profit sharing. Apply online today; CRH is an equal opportunity employer.
Job ID: 525554
Carroll Concrete one of New England’s leading concrete suppliers, is part of CRH. CRH is the leading vertically integrated supplier of asphalt, aggregates, cement, ready-mix concrete, and paving and construction services in North America. Our 24,100 employees at 1,300 operating locations provide our customers with top-quality, innovative products and services. Are you searching for a company that will value your experience and appreciate your hard work? Then jump start your career and join the Carroll Concrete team today!
What you can expect:
- Salary: $22.50 per hour. and up based on experience.
- Annual increase potential.
- Paid Time Off.
- $1,000 Referral Bonuses - unlimited!
What you will do:
- Provide exceptional customer service to our customers through inbound and outbound calls.
- Track and monitor our fleet of trucks as they deliver our products.
- Must exercise discretion, this position requires the handling of confidential information.
- Maintain accuracy and professionalism while working in a fast-paced environment.
- Early mornings or late nights may be required depending on scheduling, with expected overtime in the busy season (April-Dec) including some Saturday work.
- Collaborate with the operations team to schedule and dispatch trucks to deliver mix across New Hampshire and Vermont.
- 90% customer facing, while the other 10% requires internal teamwork, coordinating with the Dispatch Manager and QC team, and resolving occasional AR questions.
Benefits:
- 80% of health care costs are paid by the Company.
- Medical, Dental, Vision, and Prescription benefits included (one price).
- Short- & long-term disability coverage (company sponsored).
- Boot & eye glass reimbursement.
- 401K with a 5% company match.
- Profit sharing.
Work Location for this position:
- Newport, NH
What CRH Offers You
- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- An inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Carroll Concrete, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
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