Customer Value Specialist - Burnside PT 23

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Bupa is hiring a part-time Customer Value Specialist for Burnside to work 20 to 25 hours per week with rotating Saturdays, with full-time training for the first 4 to 6 weeks. Sales experience and a valid driver’s license are essential. The role centers on helping customers choose health and wellbeing products, demonstrating value, and building community connections to grow members, while also assisting current members with day-to-day transactions and explaining benefits. Expect a supportive team, career development, and health program benefits. For applications, tailor your resume to show sales results and customer problem solving, highlight your customer-first mindset and ability to translate complex benefits into easy decisions, and be ready for background checks, including police clearance.

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General information

Name Customer Value Specialist - Burnside PT 23 Ref # 57805 Date Wednesday, February 4, 2026 Full / Part Time Part Time

Description & Requirements

A career at Bupa is more than just a job.  At Bupa we believe helping people live longer, healthier, happier lives. This includes our customers, communities and our people. 

 

Bupa team members have access to a range of health and wellbeing benefits, from optical and dental discounts through to subsidised health insurance. 

 

At Bupa, we’re big on learning and development, and some of the best careers begin in our customer-facing teams. As a customer-first business, we know that no one understands our customers better than the people who serve them every day.

 

 If you’re looking for a career with endless possibilities, a role with Bupa Retail could be your perfect starting point.

 

• Part time position $69869.75 + super + bonuses (PRO RATA) + benefits including Health Insurance!
• 20 -25 hours/week including rotating Saturdays  (full time availability required for the first 4- 6 weeks for training) 
• Sales experience & drivers licence essential
• Start March 2026

 

The heart of the role 

This is not a conventional retail store opportunity. You’ll be surrounded by supportive colleagues and managers that give you the trust and time to interact with customers to deliver health solutions and claim resolutions that are meaningful to them.

If you’re the kind of person who loves sales and connecting with customers and would like to help them get the best possible value and benefits from their Bupa Health Insurance, then this role is tailor made for you.

Based in our Burnside Store and working towards customer growth activities you will be responsible for:

 

• Providing individual recommendations of the most suitable health and wellbeing products based on the customer needs, showcasing the value and benefits of these products for easy decision making
• Working within the wider community to develop business and community-based relationships that promote the Bupa brand and products and the acquisition of new members

 

Taking a ‘customer first’ approach, you will also:

 

• Assist our existing Bupa members in their day to day transactions
• Ensure the customers understand the full value of their health insurance product
• Provide solutions to any identified concerns or needs   
• Educate members on all the benefits they can access  

 

What you’ll enjoy 

 

Bupa’s Health and Wellbeing program, Viva Healthier and Happier has been designed to provide benefits for Bupa employees, and at times, their friends and family. Encompassing all aspects of health from mental to physical, social, financial and environmental, we are committed to ensuring all our people feel their best self. 

Just so you know

 

Everyone who makes it through to offer will be required to complete a background check which includes a police check

Nothing half-hearted about it! Apply now!

 

To learn more about working at Bupa please visit our website: www.bupa.com.au/careers  

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.

Location HI Retail - Burnside Recruiter Siobhan McKenna