Datacenter IT Technician Trainee (6 months), Data Centre Operations, Auckland

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Amazon’s Datacenter IT Technician Trainee in Auckland offers a six-month, hands-on program to learn data center operations, diagnose hardware and basic OS and network issues, perform hardware replacements, and work with logistics and security teams. The role includes coaching and regular assessments and a path to full-time employment if you succeed. Requirements: one year of computer hardware or networking troubleshooting, the ability to lift and rack equipment, and a valid driver’s license with a vehicle for travel between sites. Preferred: IT degree, Linux and networking knowledge, and a real passion for IT infrastructure. In your application, showcase concrete troubleshooting results, safety compliance, team collaboration, and your six-month commitment and on-site readiness.

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Are you excited about Server and Networking Technology and want to work in the Largest Data Centers in the World? If so, we want to meet you and help grow your technical skills! At Amazon, career progression is part of our environment. We want you to progress, so come and work for the world’s most Customer-centric Company.

You will work with the world’s largest computing infrastructure. Your work involves some periods' independence from your team. You will learn the daily operations of a large data center. You will be working and troubleshooting hands on with servers and network equipment.

You will interact with other teams like logistics, networking and security to get the job done. There is never a dull moment as each day presents itself with different challenges.


Key job responsibilities
We are looking for candidates to commit to a 6-month trainee contract and we are committed to provide coaching and periodic assessments to help develop your skills, including:
- Performing diagnostics and troubleshoot all hardware and related problems
- Performing basic level OS troubleshooting
- Performing basic level configuration troubleshooting
- Perform hardware replacement to support repair actions
- Perform storage media (HDD, SSD etc.) sanitization and destruction tasks
- Maintain a high level of system reliability by prioritizing resolution of trouble tickets efficiently
- Follow DC operations, Logistics, Security and Safety related processes and guidelines
- Practice and enforce Amazons Security and Safety best practices

If successful after the 6 month period you might be interviewed to join the Amazon family full-time. For more info you can visit http://infrastructure.aws.

Basic Qualifications

- Min. one year of computer hardware OR computer network troubleshooting and repair experience
- This position has a physical component requiring the ability to lift & rack equipment using our lifting equipment.
- Candidates must possess a valid driver’s license and their own vehicle to travel between sites.

Preferred Qualifications

- Bachelor’s Degree in IT or relevant discipline
- Linux knowledge
- Networking knowledge
- Passionate about IT infrastructure and hardware

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.