Delivery Driver / Installation Specialist

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Delivery and installation of whiteware in customers’ homes, serving as the last touchpoint and upholding a positive experience, with training and buddy support. This permanent role is 40 hours per week, Tuesday to Saturday, in Hamilton, with varied days and a strong emphasis on safety and customer service. A NZ Driver’s Licence is required; you must be physically fit, comfortable on your feet, and able to explain options to customers while following company processes. When applying, tailor your CV to show reliability, initiative, and quick learning, plus examples of great customer interactions and any installation experience. Benefits include birthday leave, staff discounts, long service leave, parental leave, and more.

Company Description

Kia ora, Tālofa lava, Mālō e lelei.

Do you want a rewarding role that gives you the freedom to really own it? This could be the job for you.  Do an ability to learn quickly, take initiative and most importantly, have a great attitude? Then this could be the role for you where you can really think customer in everything you do!

Delivering the best in technology and appliances starts with service – our Passionate Experts are key to our success. The end-to-end service we offer means customers can rely on us to ensure they walk out with the right product for them – through live demonstrations, the offering of support and advice, and delivering and installing purchases.

Job Description

Our Delivery & Installation team members are responsible for delivering and installing whiteware products in customers' homes and being the last point of contact for our customers!

The job provides full training and a buddy to guide and mentor you. Your day will be varied, and it’s safe to say, your lunch break view will look different everyday! You will be engaging with customers to determine the best way to bring the product into their home, unpacking and installation, and disposing of old appliances and packaging as needed.

As a key point of contact with customers, you will play a critical part in creating a positive customer experience!

This is a permanent, full-time position with hours of work from: 

Tuesday - Saturday 40 hours a week. 

Qualifications

This is a physically demanding role requires someone with a good degree of strength, that can keep up with our fast-paced environment. You’re someone who likes working and sparking conversations with customers, and ensuring their experience is exceptional means the world to you.

We are looking for someone who:

• Can be on their feet for long periods of time.
• Is physically fit and able
• Has a positive, can-do attitude towards work
• Understands the customers’ needs and can create a great experience for them.
• Ensure processes are followed explicitly and company guidelines are upheld at all stages of the customer experience.
• Maintain work area to an excellent standard, ensuring it is presentable and functional.
• Be responsible for the safety of yourself, others and the products when driving.
• A Full, clean NZ Driver’s License

Additional Information

You will be exposed to the latest technology, work in a diverse and energetic team while taking advantage of our company benefits such as:

• Career opportunities that come with a company our size!
• Take your birthday off - paid!
• Staff discounts across all of our brands!
• Long Service leave!
• 26 weeks fully paid parental leave or 10 days additional leave to support your partner.  
• Fully paid Jury Service
• Lifestyle Leave - spend more time doing the things you love!