Dental Receptionist - Lotus Dental

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Lotus Dental in Neutral Bay is seeking a friendly, organised Receptionist to join a holistic practice, starting on a casual basis two days a week (Mondays and Fridays) with the potential to move to a permanent role and possibly take on dental assisting duties. You’ll be the first point of contact, greeting patients, managing appointments and enquiries, processing payments and health fund claims, maintaining records, and helping prepare treatment rooms. The ideal candidate has prior reception or customer service experience, strong communication and attention to detail, a professional and patient focused approach, and experience with dental software such as Exact is advantageous. To apply, tailor your resume to highlight service excellence, reliability, software proficiency, and your willingness to grow within a supportive team; demonstrate genuine interest in holistic patient care and your availability.

Company Description

Are you an experienced Receptionist who enjoys creating a positive patient experience from the moment someone walks through the door?

Lotus Dental is a holistic dental practice based in Neutral Bay, and it's why our patients come to us. We're seeking a friendly, organised, and professional Receptionist to join our team, starting on a casual basis working Mondays and Fridays with the potential to move to a permanent position. The role may also include some Dental Assisting duties depending on experience and practice needs.

This opportunity is ideal for someone who enjoys working with people, takes pride in delivering excellent customer service, and thrives in a supportive, holistic practice environment.

Job Description

As the first point of contact for our patients, you'll play an important role in delivering a professional and positive experience while supporting the daily operations of the practice.

Your responsibilities will include:

• Greeting patients and creating a warm, welcoming experience
• Managing appointments and responding to phone and email enquiries
• Processing payments and health fund claims
• Maintaining accurate patient records
• Supporting the smooth day-to-day running of the practice
• Preparing, cleaning and sterilising instruments and treatment rooms

Qualifications

To be successful in this role, you will have:

• Previous reception or customer service experience preferred
• Dental Assistant experience highly regarded but not essential
• Excellent communication and customer service skills
• Strong organisational skills and attention to detail
• Professional, reliable, and patient-focused approach
• Experience with Exact or similar dental software is advantageous

Additional Information

Why Join Lotus Dental?

• Starting on a casual basis, working 2 days per week, with the potential to transition to a permanent position
• A genuinely holistic, patient-focused dental practice
• Supportive and friendly team environment
• Opportunity to build your skills in both reception and clinical assisting
• Be part of a team committed to providing exceptional, holistic patient care

If you're looking for a rewarding role where you can make a genuine difference and enjoy working in a positive, holistic practice, we'd love to hear from you.

At Abano Healthcare, we are committed to fostering a diverse and inclusive workplace. We value and respect individuals from all backgrounds and believe that diversity drives innovation and success. Join us as we create a culture of inclusion that celebrates unique perspectives and provides equal opportunities for all.

Lotus Dental, proudly a part of the Abano Healthcare Network.