Deputy Supervisor

JobsCloseBy Editorial Insights

This Deputy Supervisor role at Samsic UK in Rochester focuses on supporting site operations, upholding service standards, and leading the cleaning team on early shifts. You will partner with the JLL FM Delivery Manager to ensure site specification compliance, cover staff absences, and manage weekly pay sheets and four weekly rotas while enforcing health and safety and COSHH rules. The ideal candidate will show proven team leadership, training delivery, and effective client communication, with a full UK driving licence and a 5:00 AM to 2:00 PM schedule. To apply, tailor your CV to highlight leadership, scheduling, safety compliance, training success, and familiarity with ISO 9002 and company policies.

Overview

We are seeking a dedicated and proactive individual to join our team in a vital supporting position. This role plays a key part in ensuring operational excellence and maintaining high standards across our services.

Schedule: 5:00 AM – 2:00 PM, full-time (40 hours per week).
Full UK driving licence required.

PURPOSE

• Collaborate with JLL FM Delivery Manager to ensure site specification compliance and delivery standards
• Provide cleaning coverage during staff absences, vacancies, and annual leave periods

MAIN DUTIES AND RESPONSIBILITIES

Team Management
• Ensure proper Time Gate usage by all team members during each shift
• Manage cleaning team operations, including staff oversight, training, and supervision
• Complete weekly pay sheets and 4-weekly staff rotas
• Ensure all daily shifts are adequately covered and completed on schedule
• Lead the cleaning team to foster a supportive work environment

Training and Development
• Deliver comprehensive training to site team members 
• Maintain detailed training records for new staff and existing staff requiring retraining
• Identify and communicate training needs for new or existing staff to line manager

Health, Safety, and Compliance
• Ensure all work adheres to Health & Safety procedures and corporate standards
• Apply COSHH regulations effectively across all operations
• Report accidents and incidents through proper channels immediately
• Maintain compliance with Health & Safety and Environmental regulations

Equipment and Materials Management
• Ensure equipment and materials are adequate and properly maintained for cleaning duties
• Maintain appropriate levels of effective cleaning chemicals on site
• Monitor and maintain company image through proper dress standards, equipment care, sensible footwear, PPE usage, machinery maintenance, and professional staff conduct

Operations and Client Service
• Demonstrate comprehensive understanding of service specifications
• Communicate effectively and adhere to established cleaning programmes 
• Address client requests within agreed timeframes
• Take immediate remedial action when necessary
• Keep operatives motivated and informed about company initiatives that affect them

Policy Implementation
• Implement company policies consistently
• Follow divisional directives
• Maintain ISO 9002 compliance
• Adhere to Training Policy requirements