Deskside Support Student

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Canadian Natural Resources is offering a Deskside Support Student role in Calgary for a 12 month term starting January 2027, with a 5 days on, 2 days off schedule and a mix of part time and full time across the year. You will diagnose and resolve incidents, support AV and meeting rooms, manage mobile devices and printers, contribute to the knowledge base and engage with both in person and remote colleagues. The role provides exposure to IS projects, geoscience tools, and Windows 11, Citrix XenApp, Office 365, and Remedy ticketing. Ideal candidates are in their 2nd to 4th year of an IT program, with strong communication and problem solving. Apply with resume, cover letter and unofficial transcripts, tailor your application to the listed tools and experiences, and confirm you are legally eligible to work in Canada.

The Opportunity:

Are you a student looking for an exciting opportunity that is full of meaningful, diverse, and ambitious assignments? Join Canadian Natural, where we strive to provide opportunities based on your abilities, helping you to contribute in a meaningful way and apply your academic experience to challenging and rewarding projects!

Build on your classroom knowledge through working with and learning from experienced industry professionals at one of Canada’s largest independent oil and gas producers. Working at the head offices of a world-class company will offer you countless opportunities to advance your career in an atmosphere where teamwork, innovation and your expertise are valued. Join a company culture that fosters a fun working environment, developing meaningful relationships, and doing it right!

• Job location: Calgary, AB – Head Office
• Shift schedule: 5 days on, 2 days off, 8 hours/day (Monday – Friday) for full-time schedule 
• Term length: 12 months 
• Term start: January 2027
• Term type: Part-time & Full-time
  • January – April: Part-time
  • May – August: Full-time
  • September – December: Part-time (Part-time being a maximum of 20 hours per week.)
• Safety sensitive position: No

Key Accountabilities:

• Incident & Application Support
  • Diagnosing and resolving issues
  • Requires strong problem-solving and analytical skills
• Customer & IS Team Engagement
  • Emphasizes soft skills: communication, collaboration, and relationship-building
  • Likely involves both in-person and remote interactions
• Project Support
  • Exposure to IS projects implies opportunities for growth and learning
  • Could involve testing, documentation, or deployment tasks
• Meeting Room & Specialized Room Support
  • Hands-on AV and conferencing tech support
  • Geoscience room support suggests industry-specific tools (e.g., energy, mining)
• Knowledge Base Contribution
  • Strong writing/documentation skills are valued
  • Encourages knowledge sharing and continuous improvement
• Mobile Device Support
  • Android and iPhone troubleshooting
  • Likely includes MDM (Mobile Device Management) tools
• Printer Fleet Management
  • Technical and logistical responsibilities
  • Includes driver/firmware updates and asset tracking

What You Bring to the Role:

• Currently enrolled your 2nd, 3rd, or 4th year of an Information Systems diploma/degree
• IT Tools & Technologies experience with the following areas:
  • Hands-on experience with, and an understanding of, the Windows 11 operating systems including: file systems, permissions, services and registry structures
  • Remote Access: Citrix XenApp/XenDesktop
  • Hardware: Printers, scanners, laptops
  • Office 365: Outlook, Excel, Word, PowerPoint
  • Web and remotely delivered applications
  • Ticketing Systems: Remedy or similar
• Additional IT Tools & Technologies considered an asset:
  • Application architectures such as standalone and client-server
  • Networks and database systems including Oracle and Microsoft SQL
  • Power BI, Visio, Oracle, SQL Developer or TOAD
  • Digital certificates for printers
  • Windows Server

What We Offer:

• Competitive salary
• Paid time off during Christmas week and summer Fridays in July and August
• Multiple volunteer opportunities within the community
• Students may be eligible for relocation assistance pursuant to Canadian Natural’s Student Relocation Policy (Students will be responsible for finding their own accommodations during the work term) 
• Opportunities to partake in initiatives such as the Intern Social Committee

Check out our COMPENSATION & BENEFITS overview to learn more about we have to offer!

If you are interested in this exciting student work term opportunity, please include your resume, cover letter and unofficial transcripts as part of your online application.

All candidates applying to Canadian Natural must have legal authorization to work in Canada with no restrictions.

We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted. This posting will close once a successful candidate has been selected.

Canadian Natural operates one of the largest Campus Recruitment programs in the country, hiring over 400 students every year. Students hired on with us are made to feel a part of the team, gaining high level experience, knowledge, and training that introduces and prepares them for full-time employment. 

We are proud to share that Canadian Natural has been ranked as a Top Employer for 2023, 2024 and 2025 by Canada's Future Workforce and also one of Forbes' Canada's Best Employers in 2025 and 2026.

Industry Leader: We commenced business in 1989 with a handful of employees and modest production, but today we employ more than 10,000 people and produce over 1 million BOE/d. 

Community Investment: Social responsibility is a critical element of our commitment to responsible operations and part of our success and pride as a Company. We are committed to investing in the communities where we live and work, creating shared value along the way.

Compensation and Benefits: We strive to share Company success with all employees through a comprehensive total compensation package.

Our People, Our Stories: Our stories demonstrate the strong culture that exists at Canadian Natural – one that focuses on developing people, working together and doing it right, with fun and integrity.

Check out some of our Student Testimonials!