Digital Manager

JobsCloseBy Editorial Insights

Visa is hiring a Digital Manager to lead digital transformation and GenAI strategy engagements across GCC and NALP, with hybrid onsite work in Dubai; office days will be confirmed. You will conduct digital maturity assessments, market research, identify GenAI use cases with value modeling, shape digital acquisition strategies, and guide omnichannel journeys, while managing clients, leading workshops, and turning insights into roadmaps. The role also includes proposals, thought leadership, and mentoring juniors. To apply, emphasize 4 to 6 years of digital consulting in financial services, GCC/NALP experience, proven delivery leadership, GenAI expertise, and demonstrable impact; tailor your CV and cover letter for Visa, give concrete examples, and highlight collaboration and business development skills.

Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

Job Description

The consulting Manager digital supports the end to end delivery of digital transformation and GenAI strategy engagements across GCC and NALP. This role encompasses conducting digital maturity assessments and market research, supporting GenAI use case identification and value modeling, developing digital acquisition strategies, and leading omnichannel customer journey mapping initiatives.

Key responsibilities include managing day-to-day client relationships, facilitating workshops and stakeholder sessions, developing compelling value propositions for digital banking and fintech platforms, and translating strategic recommendations into actionable roadmaps.

Beyond client delivery, the role involves supporting proposal development, contributing to thought leadership content, and participating in business development activities. The position requires hands-on involvement in deliverables while building leadership capabilities through team mentoring, knowledge sharing, and professional development of junior consultants.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Preferred Qualifications:
4-6 years’ experience in consulting focusing on digital projects.
Proven track record of leading digital transformation projects from strategy through execution
Financial services experience in GCC/NALP (banking/fintech)
Demonstrated experience in GenAI/AI strategy and implementation

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.