Director - ETS Finance Data & Analytics

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The Director – ETS Finance Data & Analytics Enablement will lead a newly established Center of Excellence focused on transforming finance processes through data-driven insights, advanced analytics, and digital enablement. This leader will operate in a dynamic, whitespace environment – identifying opportunities, building connections across Finance and Enterprise Technology Services (ETS), and championing a culture of innovation, empowerment, and continuous learning.

The Director will also partner with cross-functional stakeholders to understand business needs and translate them into actionable data strategies. This includes driving the adoption of best practices in data governance, analytics methodologies, and digital solutions across the organization. By empowering teams through enhanced data literacy and technology enablement, this role will play a pivotal part in shaping the future of Finance at American Express.

Key Responsibilities:

• Build and lead a high-performing analytics and data team (manager and analyst), fostering a collaborative and inclusive culture.
• Thrive in a dynamic whitespace environment, proactively identifying opportunities for improvement and innovation
• Oversee the enhancement and re-engineering of finance processes, including system/data hierarchy improvements and workflow redesign, to drive efficiency and effectiveness.
• Develop and maintain dashboards and reporting tools (Power BI) to support business decision-making and increase self-service capabilities.
• Explore and implement AI and automation opportunities to streamline processes and enable teams to focus on higher-value work.
• Serve as a connector across Finance and Technology, ensuring seamless collaboration and alignment on strategic initiatives.
• Champion change with empathy and transparency, supporting team members through transitions and fostering a culture of continuous improvement.
• Establish standards and governance for data management, analytics, and process optimization within the finance function.
• Collaborate with business partners to identify, prioritize, and execute impactful initiatives.

Minimum Qualifications

• Bachelor’s or Master’s degree in Data Science, Analytics, Engineering, Finance, or related field.
• 7+ years experience in analytics, data engineering, or process optimization roles, with at least 3 years in a leadership capacity.
• Strong expertise in data engineering, analytics, and business intelligence tools (Power BI required; experience with AI/ML a plus).
• Demonstrated success in leading process re-engineering and digital transformation initiatives.
• Excellent communication, stakeholder management, and change leadership skills.
• Experience building and scaling high-performing teams.
• Strong problem-solving skills and a passion for continuous improvement.

Preferred Qualifications

• Knowledge of, or strong curiosity and learning agility around, AI, ML, and Generative AI technologies (e.g., large language models, natural language processing, and agentic systems).
• Financial literacy and direct experience working in Finance, FP&A, or similar analytical domains, and familiarity with financial systems and tools (Oracle/TM1).

Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.