Disability Support Leader. Permanent Full Time - Broken Hill

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Life Without Barriers is seeking a Disability Support Leader in Broken Hill for a permanent full-time role that blends strong people leadership with operational oversight of two Supported Independent Living homes, including a six-week on-call rotation and occasional travel and shift work. You will coach and mentor a team of 19 Disability Support Workers, lead 24/7 service operations, foster resilience, manage crises and complex behavioural incidents, and ensure positive behaviour support and restrictive practice compliance while liaising with families and aligning with organisational standards. The ideal candidate holds a Diploma in Social and Community Services or equivalent, proven disability leadership experience, and a current unrestricted Driver’s Licence with vehicle access; probity checks apply. Tips for applying: tailor your resume to highlight leadership, crisis management and collaboration with families, provide concrete examples of managing high‑needs clients, address the on‑call and transport requirements, and submit your resume and covering letter in one document through the online portal, and note any accessibility adjustments you may need.

About the role

Provide personalised coaching and mentoring to a team of Disability Support Workers, focusing on skill development and best practices, while overseeing the operations of 2 Supported Independent Living (SIL) homes within Broken Hill. The role involves a 6-week rotation on-call component as well as occasional travel and shift work. 

Key Responsibilities

• Lead and coordinate high-volume 24/7 service operations
• Provide proactive leadership to a team of 19 Disability Support Workers
• Foster a culture of resilience and adaptability
• Effectively manage crisis situations and complex behavioural incidents
• Strong understanding of positive behaviour support and restrictive practices
• Encourage staff competency in active support and complex client care
• Act as a key liaison with families, navigating complex care dynamics
• National collaboration to maintain service alignment with organisational standards
• Balance competing demands, ensuring completion of mandatory reporting, compliance, risk management, and resource optimisation

Skills & Experience

• Established influencing and negotiation skills
• Ability to think creatively and problem solve
• Diploma in relevant Social & Community Services or relevant experience
• Previous leadership experience within the delivery of services to people with disability
• Experience in supporting clients with complex care needs and high behaviours 
• Current unrestricted Australian Drivers Licence and access to a reliable vehicle

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).

Benefits

• Hourly rate of $44.58 as per Level 4 SCHADS award
• Leadership role with the ability to collaborate with your fellow leaders
• Make a tangible difference in the lives of people with disability, empowering independence and choice
• Access to discounts on private health insurance and vehicle servicing as well as up to $15,900 of your annual salary tax free through Maxxia Salary Packaging

About the Organisation

Life Without Barriers is a leading social purpose, not for profit organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people, and people with mental illness. We work with people who are homeless and refugees and asylum seekers.   

Empowering people with disability to live life the way they choose is at the heart of how Life Without Barriers has operated for over 25 years. This is an exciting opportunity to join our team and continue this mission. Support people with disability to have the choice, control, and independence to live their best life. If you’re passionate about inclusivity, respect, and making a meaningful difference, this is the career move for you.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. Candidates with disabilities who require adjustments to the recruitment process or the application form in an alternate format can visit https://www.lwb.org.au/careers/ for information on our access and inclusion work and how to contact us directly. 

For any other enquiries, contact Caprisse Reid at [email protected].