Dispatch Operations Officer

JobsCloseBy Editorial Insights

Jetstar is hiring a Dispatch Operations Officer based at Melbourne Docklands HQ for a permanent shift role at the heart of Flight Dispatch and Centralised Load Control. The role focuses on flight following, weather interpretation, NOTAM management, weight and balance for the B787 fleet, and maintaining safe operations in line with the Operations Manual. You will join an energetic team reporting to the Manager Dispatch Operations, with staff travel perks and development across Qantas. To succeed, show experience or qualifications in flight dispatch or aviation planning, weather analysis, regulatory knowledge, and stakeholder communication. For best results tailor your CV to highlight weather interpretation, load control, and shift readiness, and apply by Wednesday 24 June 2026.

Company Description

We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state-of-the-art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.

Impressive numbers? What's even more impressive is the team of extraordinary people taking off together day in day out, flight after flight.

Our people are the real jet stars!

Job Description

• Exciting opportunity to work with our Flight Dispatch department in a dynamic role 
• Permanent, shift work opportunity based at our Jetstar Headquarters in Docklands
• Take off with exclusive employee perks, including our world-class staff travel program

Jetstar’s Operations Delivery team are the nerve centre of our airline.  All of our team members within our Operations Delivery team play a critical role in managing the logistics compliance and safety relating to daily movements of our aircraft, team members and passengers.

The Opportunity

As a Dispatch Operations Officer, you will perform flight following, flight dispatch & Centralised Load Control functions in accordance with the Flight Dispatch and Load Control Policy procedures.

Reporting to the Manager Dispatch Operations, you will work as part of an energetic and experienced team to ensure the functions of flight following & flight dispatch are performed and maintained to a high standard of safety and efficiency in compliance with the requirements of the Company Operations Manual.

To be successful in this role, you will: 

• Interpret aviation weather forecasts and reports.
• Interpret approach minima printed on terminal charts (with respect to forecast weather requirements)
• Identify alternate/holding provisions to be reflected in the flight plan.
• Interpret, collate and distribute relevant weather NOTAMs and other operational messages in support of company flight operations.
• Maintain surveillance of operational aspects of en route and terminal (Destination, alternate and contingency aerodromes) conditions about ongoing suitability for company operations & air traffic flow management schemes.
• Communicate with operational stakeholders
• Weight & balance calculation for Jetstar Airways B787 fleet (manual & system)
• Manage Centralised Load Control functions & ability to maintain Jetstar Airways “Approved Load Controller” instrument
• Have extensive experience and knowledge of airline operations and aviation legislation (desirable)
• Hold a flight dispatch licence or PPL/CPL, Flight planning/Aviation related Degree or previous Flight Dispatch experience (desirable)

Your Life At Jetstar Is Unlike Any Other

Put the craft in aircraft: There’s a new fleet of A321LR NEO’s waiting for your arrival. Beyond Jetstar, our Engineering Team get to exposure to projects related to the Qantas Group’s A320/1, B787 and A321 Freighters.

Make work feel like a holiday: Join a fun, driven team where work feels like a holiday. Our people take every opportunity to takeoff together and find ways to help their teammates soar.

There’s a place for everyone at Jetstar: For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of. We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly. We welcome applications from anyone who wants to takeoff with us. If you have support or access requirements, just reach out and let us know what you need.

We’re Jetstar. Let’s takeoff together
We can’t wait to hear from you. Apply by: Wednesday 24th June 2026.