Palazzo Versace Dubai logo
1 day ago
Full-time
On-site
Dubai, 03

JobsCloseBy Editorial Insights

Palazzo Versace Dubai is hiring a Doorman for a fulltime onsite role in Dubai. The successful candidate will warmly welcome guests, open doors, assist with luggage, provide directions and local tips, arrange transportation, and keep the entrance tidy while coordinating with Bell Attendants, Front Office, and Concierge to ensure smooth arrivals and VIP handling. You will monitor traffic flow, respond to guest inquiries promptly, and uphold safety and service standards. Requirements include a high school diploma, hospitality or guest relations experience preferred, excellent communication and grooming, the ability to stay calm under pressure, stand for long periods, basic knowledge of local attractions, and English fluency with additional languages a plus. To apply, tailor your resume to show luxury guest outcomes, quantify impact, highlight collaboration with hotel teams, and craft a concise guest-focused cover letter.


Key Responsibilities:

  • Welcome all guests, visitors, and patrons with courtesy, professionalism, and enthusiasm.

  • Open and close doors for guests entering and leaving the hotel.

  • Assist guests with luggage and coordinate with Bell Attendants when required.

  • Provide directions and information regarding hotel facilities, services, events, and local attractions.

  • Assist guests with transportation arrangements, including taxis and private vehicles.

  • Maintain a clean, organized, and presentable entrance area at all times.

  • Monitor guest arrivals and departures and communicate relevant information to Front Office and Concierge teams.

  • Assist in managing traffic flow at the hotel entrance.

  • Support VIP arrivals and departures in coordination with hotel departments.

  • Ensure adherence to hotel safety, security, and service standards.

  • Handle guest inquiries and requests promptly and professionally.

  • Report any suspicious activity, safety hazards, or maintenance issues to the appropriate department.

Requirements

Qualifications & Experience:

  • High school diploma or equivalent qualification.

  • Previous experience in a luxury hotel, hospitality, customer service, or guest relations role is preferred.

  • Excellent interpersonal and communication skills.

  • Professional appearance and grooming standards.

  • Ability to remain courteous and calm under pressure.

  • Good knowledge of hospitality etiquette and guest service standards.

  • Ability to stand for extended periods and perform physical duties when required.

  • Basic knowledge of local attractions, transportation options, and surrounding areas is an advantage.

  • Fluency in English is required; additional languages are an advantage.