Duty Technician
AccorJobsCloseBy Editorial Insights
Novotel & Ibis Rotorua Lakeside is seeking a practical, reliable Duty Technician to join our Engineering team, delivering hands-on maintenance across guest rooms, public areas and facilities. You’ll handle general repairs, painting and touch-ups, basic carpentry and plumbing, preventive maintenance, and refurbishment support, plus responding to internal requests and keeping grounds and equipment in good order. The right candidate is hardworking, comfortable with basic tools, able to work independently or with a team, organized and positive in a busy hotel setting, and available across a 7 day roster. Training is provided; highlight relevant skills and availability, show problem solving and guest service mindset, and apply to join the Heartist family.
Company Description
Novotel & Ibis Rotorua Lakeside
Novotel & Ibis Rotorua Lakeside is looking for a practical, reliable and hands-on Duty Technician to join our Engineering and Maintenance team. This is a great opportunity for someone who enjoys variety, working with their hands and helping keep both busy hotels operating at its best.
About Us
Novotel & Ibis Rotorua Lakeside offer the perfect balance of business and leisure, welcoming guests from around New Zealand and around the world. Our team is passionate about creating memorable experiences through genuine hospitality, teamwork, and heartfelt service.
If you're ready to take the next step in your hospitality career and lead a team that loves what they do, we'd love to hear from you.
Apply today and become part of our Heartist® family.
Job Description
About the Role
As a Duty Technician, you will support the Engineering team with the day-to-day maintenance and upkeep of the hotels, guest rooms and facilities.
Your responsibilities will include:
Assisting with general maintenance and repairs throughout the hotels
Painting and touch-up work in guest rooms and public areas
Basic carpentry, plumbing and general handyman tasks
Assisting with preventative maintenance programmes
Responding to maintenance requests from hotel departments
Helping maintain resort grounds, facilities and equipment
Supporting the team with room maintenance and refurbishment projects
Ensuring work areas are kept clean, safe and organised
Providing friendly and professional service to guests and colleagues when completing maintenance work
Assisting with other Engineering duties as required
Qualifications
About You
We are looking for someone who is:
Practical, reliable and hardworking
Comfortable using basic tools and equipment
Confident completing general maintenance and painting tasks
Able to work independently but also as part of a team
A good problem solver with a positive attitude
Organised and able to prioritise work
Comfortable working around guests and in a busy hotel environment
Physically capable of undertaking the requirements of the role
Available to work across a 7-day operation, including weekends and public holidays as required
Previous hotel, building, maintenance or trades experience would be an advantage, but we are willing to train the right person.
Additional Information
Why Join Us?
At Accor, you'll become part of a global hospitality family with opportunities to learn, grow, and build your career.
As a Heartist®, you'll enjoy:
- A supportive and inclusive team environment.
- Ongoing training and development opportunities.
- Career progression across Accor hotels locally and internationally.
- Staff accommodation and dining discounts through the ALL Heartist programme.
- Access to employee benefits and wellbeing initiatives.
If you enjoy making a difference through the little details and love creating memorable experiences for guests, we'd love to hear from you.
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.