Dynamics 365 Developer (RLAM)

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Royal London Asset Management is hiring a Dynamics 365 Developer (RLAM) in London on a permanent hybrid arrangement, reporting to the Power Platform Technical Lead. You will lead end-to-end CRM and Power Platform solutions, translating material requirements from Client Group Sales and Marketing, and driving integrations and adoption across the business. Essential skills include expert Dynamics 365 CRM Sales and Customer Engagement, Power Automate, Power Apps, Dataverse and connectors, C#.NET plug-ins and JavaScript, Office 365 integration, and Power BI analytics; solid ALM experience with COE toolkit or ALM Accelerator. Desirable: Customer Journeys Insights, Co-Pilot Studio, Power Pages, asset management exposure. To apply, tailor your CV to demonstrate SDLC delivery, governance, stakeholder collaboration and measurable adoption outcomes; include training capabilities. Closing date 19 February 2026.

Job Title: Dynamics 365 Developer (RLAM)

Contract Type: Permanent

Working style: Hybrid (50% home/office based)

Closing date: 19th Feb 2026

We are seeking a CRM Developer to join the Royal London Asset Management (RLAM) IT Applications team on a permanent basis in London. This position sits within the technology team under the COO function, reporting to the Power Platform Technical Lead.

Role Purpose & Objectives

By engineering high-quality solutions within Dynamics 365 CRM and the Power Platform ecosystem, this role directly shapes how RLAM manages client relationships, streamlines workflows and adopts modern technologies that supports our strategic objectives.

The Technology team delivers RLAM’s core technology operations ensuring stable systems, strong governance, and high‑quality engineering while driving the firm’s strategic change agenda across platforms, data, and digital capabilities. This is an exciting opportunity to join a growing team that supports RLAM with cutting-edge solutions.

Key Responsibilities

• Lead end-to-end development of business solutions through Microsoft CRM and the wider Power Platform across the whole SDLC.
• Collaborate closely with business teams such as Client Group Sales and Marketing to translate complex requirements into robust, scalable applications.
• Integration of internal and third-party applications and data sources, working closely with other delivery streams.
• Drive adoption of Dynamics 365 across business teams.
• Define and design approved, best-fit solutions within existing architecture and business process flows.
• Resolve intricate technical challenges, maintaining the highest standards of technical delivery.
• Adhere to quality assurance measures to improve code quality and streamline route to production.

Technical Requirements

• Expert-level knowledge of Dynamics 365 CRM, specifically in Sales and Customer Engagement modules.
• Advanced skills in Power Automate, Power Apps, Dataverse, and Power Platform Connectors.
• Extensive experience with C#.NET (including plug-in development) and JavaScript tailored for Dynamics 365.
• Proven ability to integrate Microsoft 365 Office applications with Dynamics 365 solutions.
• Hands-on experience with Power BI for analytics and reporting.
• In-depth understanding of Application Lifecycle Management (ALM) principles within Dynamics 365 and Power Platform, including COE toolkit and ALM Accelerator or similar tools.
• Strong expertise in Dynamics 365 Customer Journeys Insights (desirable).
• Experience with Microsoft Co-Pilot Studio and Power Pages (desirable).
• Comprehensive understanding of the software development lifecycle and best practices.
• Knowledge of asset management (desirable).

Soft Skills & Capability Enablement

• Ability to deliver in-house training sessions on the Power Platform.
• Lead capability enablement activities such as drop-in sessions and forums.
• Proven track record in implementing business solutions using the forementioned technologies.

About Royal London Asset Management

Royal London Asset Management (RLAM), part of the Royal London Group, is one of the UK's leading fund management companies, working with a wide range of clients worldwide to achieve their investment goals. Our long-term, client-driven focus underpins our commitment to responsible investment, acting as responsible stewards of our clients’ capital to influence positive change.

Our People Promise ensures we work in an inclusive, responsible, enjoyable, and fulfilling environment, guided by our Spirit of Royal London values: Empowered, Trustworthy, Collaborate, Achieve.

We are proud to reward our employees with excellent workplace benefits, including 28 days annual leave (plus bank holidays), up to 14% employer matching pension scheme, and private medical insurance. For a full list, see Our Benefits.

Inclusion, Diversity and Belonging

We are an Inclusive employer, celebrating and valuing different backgrounds and cultures across Royal London. Our diversity brings a range of skills that are recognised and respected, whatever your background.