Early Intervention Family Support Case Manager

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MacKillop Family Services seeks a full‑time Early Intervention Family Support Case Manager to deliver screening, family case planning and in‑home support in Port Hedland. The role pays $88,099 to $105,349.92 plus Super and a $5k Pilbara remote allowance with SCHCADS Level 4–5 based on qualifications. You will coordinate with the Department of Communities, maintain a child centred, family led approach and use cultural mapping and genograms to engage Aboriginal families while applying trauma informed practice. Key criteria include knowledge of Aboriginal culture, a relevant human services qualification or equivalent, and case management experience. Shortlisting may commence immediately; address KSC with concrete examples and ensure you have the required checks. For details email Natasha Bargeus.

MacKillop Family Services is committed to improving employment opportunities and outcomes for Aboriginal and Torres Strait Islander people. As a measure to achieve equality and support, Section 51 of the Equal Opportunity Act 1984 (WA) will apply to this position. Aboriginal people are encouraged to apply and are preferred for this position.

In additional a $5000 remote allowance for all Pilbara employees.

$88,099 - $105,349.92 + Super + $5k Allowance + Salary Packaging Benefits

About the role:

The EIS Case Manager will provide initial screening and assessment and develop with families, their family case plan. They will identify barriers and provide practical, in-home support for carers, oversee case management activity, provide parenting and trauma information for carers and specific supports for children to strengthen links to community and culture.

The EIS Case Manager will coordinate with and provide information to the coordinator for them to report to the Department of Communities and maintain positive relationships with key stakeholders relevant to the program, maintain a child-focussed, family centred approach and recognise the trauma that children and their extended families are likely to have experienced, be respectful and inclusive of Aboriginal culture through the informing of engagement strategies, assessment, and planning, use family, cultural mapping and genograms as an engagement strategy, in addition to being used as a safety and case planning tool and for building extended networks for families and provide ongoing liaison with the Department Case Manager and other service providers involved in supporting the family members through the regular review and report process

This is a Full-Time opportunity based in Port Hedland, WA within our Intensive Family Support Services Program. The position reports to the Coordinator Pilbara Services.

Key Selection Criteria:

To be successful in this role, the incumbent will have:

• A knowledge and understanding of Aboriginal culture and values and an awareness of the current issues faced by Aboriginal children, young people and their families.
• A knowledge and understanding of Aboriginal culture and values and an awareness of the current issues faced by Aboriginal children, young people and their families.
• An appropriate qualification in human services and/or equivalent experience and skills. A combination of equivalent study and experience, including Aboriginal people with lived and professional experience will be considered.
• Demonstrated ability in working as part of a team.
• Experience in Case Management.
• Knowledge of traumatised and vulnerable children, young people, and families.

Please address the full Key Selection Criteria outlined in the PD as part of your application.

For a full position listing, please click APPLY. The Position Description is available for review at the bottom of the page.

For more information, please contact:

Natasha Bargeus at [email protected]

Our offer:

• Pay in line with SCHCADS Level 4-5 (Dependant on Qualifications and Experience)
• Generous Salary Packaging (helps increase your take home pay)
• Ongoing Career Development, Education and Training 
• Employee Assistance Program – free and confidential counselling, coaching and emotional support for work and personal challenges
• Click HERE to find out more about becoming a member of the MacKillop Family Services team and what further support we have to offer our employees.

You must have a:

• Valid and current Driver’s Licence;
• Satisfactory Criminal History Check (paid for by MacKillop);
• Valid Employee Working with Children Check;
• Valid and current NDIS Workers Screening Check (for risk assessed / client facing roles). MacKillop can assist successful candidates with their application.

Our Commitment:

MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person at MacKillop has the right to be safe and to be treated justly. We value every person’s ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.

It is our goal that MacKillop Family Services continues to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.

Shortlisting for this position may commence immediately so please submit your application as soon as possible.