Employer Support Officer

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Workways Australia is hiring an Employer Support Officer for a full‑time fixed‑term role (six months) with two vacancies, onsite Traralgon and travel. You will support the Employer Engagement Coordinator by screening participants, coordinating referrals to vacancies and handling recruitment administration, while building strong relationships with participants, employers and stakeholders. The ideal candidate has experience in employment services or recruitment, excellent communication across diverse groups, solid organisational skills and a customer‑centred approach, plus proficiency with Microsoft Office and the ability to learn new systems quickly. We offer a competitive base salary with salary packaging to $15,900, ADO, EAP, health discounts and development opportunities. Apply via our online portal with a resume and cover letter by 28 August 2026, and be prepared for required checks.

Employer Support Officer

Location – Due to the level of travel required for this role, the homebase location is flexible

Contract Type - Full-Time Fixed Term (6 month contract - 2 vacancies available!)

About the opportunity:

The Employment Support Officer supports the Employer Engagement Coordinator in connecting participants with employment opportunities and achieving positive outcomes for employers and job seekers. The role focuses on screening and meeting with participants, coordinating referrals to vacancies, and providing administrative support throughout the recruitment process.

About You:

• You are experienced in employment services, recruitment, community services, or a related field.
• You are skilled at building and maintaining positive relationships with participants, employers, and stakeholders.
• You are a confident communicator who can engage effectively with people from diverse backgrounds.
• You are able to assess participant suitability and support positive employment outcomes.
• You are organised, with strong administrative skills and the ability to manage competing priorities.
• You are committed to delivering exceptional customer service and achieving positive outcomes for participants and employers.
• You are confident using Microsoft Office applications and can quickly learn new systems and databases.

More information on this role can be found on the Position Description attached to this vacancy.

About us:

Workways Australia - we get people connected. We’re a high performing, not-for-profit organisation delivering employment, environmental, youth and community services throughout VIC, NSW, and QLD. We are a community focused organisation, committed to making a positive social and economic difference for those living and working in our communities.

 What we will offer you:

• Attractive base salary, enhanced by salary packaging benefits of up to $15,900 per year.
• Monthly paid Accrued Days Off (ADO)- Available for Full-time employees
• Employee Assistance program including individual coaching and access for immediate family members
• Ability to obtain discounted private health insurance
• Access to lifestyle discounts through partnering organisations.
• A supportive team environment committed to making a difference in the communities we live and work in.
• Access to ongoing learning and development opportunities

How to apply:

To apply for this position please click Apply Now to enter our online recruitment portal. Applications must include a resume and cover letter.

Applications close 28 August 2026 (or earlier if a suitable candidate is found)

If you have any questions regarding the role please do not hesitate to contact us!

Workways Australia Ltd respectfully acknowledges the Traditional Owners of Country throughout Victoria, New South Wales, and Queensland, and pays its respect to the ongoing living cultures of Aboriginal peoples

Workways Australia is committed to diversity and invites applications from people who have a disability, and people of culturally diverse backgrounds, including Aboriginal, South Sea and Torres Strait Island descent.

Please note that the successful applicant will be subject to a satisfactory Police check and WWVC/WWCC/Blue Card (as required per State/Territory) as a pre-condition of employment.

Workways Australia Limited ACN 141 659 734