Equipment Technician | Vancouver, Canada

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Vixxo is hiring an Equipment Technician in Vancouver to perform independent maintenance on espresso and beverage systems in a territory, with a $1500 signing bonus and a company vehicle. The role suits a creative problem solver, a clear communicator, and a learner who builds trust with customers, meets SLA, and completes paperwork. Duties include repairing espresso and water systems, managing customer relationships, and upholding safety. Qualifications include hands-on electrical or mechanical tinkering, at least one year in a customer-facing role, a passion for coffee, smartphone proficiency, a valid driver’s license with a clean record, and the ability to lift 50 lbs. To apply, tailor your resume to show field service, customer interaction, coffee equipment experience, independence, and SLA documentation; highlight Vancouver and willingness to train.

                                                                                                                                        " $1500 SIGNING BONUS "

                                                                                                                                              " Quarterly Bonus"

                                                                                                                                              "Company Vehicle"

Vixxo is hiring immediately for a full-time Equipment Technician based in Vancouver, Canada. Experience preferred but willing to train entry-level candidates. 

THE ROLE

As an equipment technician you will work independently to provide reactive and preventative maintenance services throughout an assigned territory– see for yourself how one of our technicians describes a day in the life by clicking here!

WHO WILL LOVE THIS JOB

• A creative problem solver: you are energized by roadblocks and have a knack for troubleshooting problems in stride and solving them in a calm, cool, and collected manner.
• A clear communicator: you are customer-focused and able to explain technical concepts clearly and effectively to non-technical individuals
• A constant learner: you are not afraid to ask questions and are constantly striving to refine your technical expertise

TOP 3 RESPONSIBILITIES

• Repair commercial espresso, coffee brewing, coffee grinding and water systems throughout an assigned territory
• Own relationships with your customers and inspire customer loyalty through providing professional and reliable services that adhere to all safety rules
• Meet Service Level Agreement (SLA) requirements required by customers, which includes conducting thorough inspections, performing timely maintenance on equipment correctly the first time, and completing descriptive and accurate paperwork

QUALIFICATIONS

• People who enjoy working with there hands and tinkering with anything Electrical or Mechanical.
• At least 1 year of experience in a customer-facing or customer service role
• Must like coffee: Tasting is the final step in all repairs
• Smart phone proficient for inventory, manage scheduling, and other tasks
• Must possess a valid driver’s license with a clean driving record
• Must be able to lift 50 lbs. without assistance

WHAT VIXXO HAS TO OFFER YOU

• $1500 signing bonus
• Competitive base pay based on experience and certifications; quarterly bonuses based on performance
• Start with 10 days of PTO, 2 Floating Holidays and 6 paid company holidays
• Benefits eligible in first 60 days: Medical and Dental Insurance
• Employer-paid short-term and long-term disability insurance and life insurance
• 401K Match
• Professional and career development opportunities
• Military Friendly and Equal Opportunity Employer

Successful applicants come from a variety of backgrounds including HVAC Technicians, Maintenance Technicians, Field Service Technicians, Electricians, Plumbers, Service Technicians, ATM Technicians, Beverage Technicians, Pest Control Technicians, Photo Kiosk Repair, Coffee Retail, Barista and  Mechanical Repair.