Executive Assistant Manager Operations at The Ritz-Carlton Abu Dhabi, Grand Canal serves as the strategic leader of Hotel Operations, coordinating Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance, and partnering with department heads to develop and implement brand service strategies that meet guest needs, boost employee engagement, grow revenue, and maximize financial performance while cultivating owner relations. A relevant degree with several years of related experience in guest services, front desk, housekeeping, sales and marketing, or management operations is required. To apply, tailor your resume to demonstrate cross-functional leadership, quantify improvements in guest satisfaction and financial results, highlight brand standards execution, and attach a concise cover letter; Marriott is an equal opportunity employer.
POSITION SUMMARY
Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.
OR
4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.