Executive Assistant & Team Experience Lead

Who We Are

At Prosus, we improve everyday life for billions across the globe through cutting-edge technology. As a leading global consumer internet group and one of the world's largest technology investors, we nurture and support industry-leading businesses that empower individuals and enrich communities. With operations in over 100 countries, our portfolio spans online classifieds, food delivery, payments & fintech, and edtech. We are proud to be building an AI-first organisation, and the AI & Data Science team sits at the centre of that ambition.

The Opportunity

The AI & Data Science team at Prosus is scaling fast, from 85 people toward 100 and beyond, and this role exists to ensure that growth is sustainable, human, and high-functioning.

As EA & Team Experience Lead, you will own two integrated areas: senior executive business partnership to the Global Head of AI, and end-to-end stewardship of the team experience. This is not a traditional EA role, and it is not a pure people operations role. It sits deliberately at the intersection of both.

You will partner closely with HR, IT, Finance, Legal, Comms, Events, and Workplace to drive delivery without direct authority, and you will act as a visible, trusted presence for the 85+ people on the AI team.

Within your first quarter, the Global Head of AI should be fully unblocked from operational and logistical overhead. Within six months, team engagement should be measurably stronger.

What You Will Do

Executive Business Partnership (50%)

• Manage the Global Head of AI's calendar, inbox, and priorities with full ownership and good judgment

• Coordinate complex international travel, prepare itineraries, and handle visa logistics

• Prepare briefing materials, pre-reads, and follow-up actions for board, leadership, and cross-functional meetings

• Act as gatekeeper and trusted proxy: represent the Global Head of AI with internal and external stakeholders

• Track strategic communications and ensure alignment across the leadership team

• Manage budget tracking and expense compliance for the function

• Manage and develop junior team assistant(s), delegating execution-level work effectively

• Maintain the highest standards of discretion and confidentiality at all times

Team Experience & Wellbeing (50%)

• Own the full onboarding experience for new AI team hires: from pre-arrival logistics through integration and early engagement

• Plan and execute team offsites, leadership programmes, and large-scale events end-to-end

• Apply a structured framework for team wellbeing, using PERMA (Positive emotions, Engagement, Relationships, Meaning, Accomplishment) as the underlying lens

• Hold a regular office hours rhythm, or other rituals as useful, to maintain a live pulse on how the team is doing — act as the eyes and ears for AI leadership

• Oversee office and workspace needs, including hybrid work setup, seating strategy, and facilities coordination

• Drive cross-functional coordination with HR, IT, Events, Finance, Workplace, Legal, and Comms to deliver seamlessly

• Track engagement and wellbeing signals over time, and use them to improve the team dynamics

Who You Are

You are someone who thrives close to the action but does not need the spotlight. You find genuine satisfaction in making others more effective, and you bring the same rigour to designing a team offsite as you do to preparing a board-level brief.

You can hold complexity: managing up to a senior leader, managing down to a direct report, and coordinating laterally across a matrixed organisation, all without losing the thread. You care about people, and that shows up in the quality of what you build for them. You move at pace, work comfortably with 60-80% of the plan, and course-correct without drama.

What You Bring

• Proven experience in a senior EA, executive business partner, or operations role supporting senior leadership in a fast-scaling technology organisation

• Demonstrated ownership of team experience programmes: onboarding, culture, engagement, or rituals — not just coordination or administrative support

• Track record of designing and running team events at scale: offsites, all-hands, leadership programmes, and recurring engagement touchpoints

• Experience managing or developing a junior team member

• Comfort operating across HR, IT, Finance, Legal, Comms, and Events, driving delivery without direct authority

• Fluent in English with the presence and communication clarity to operate across an international, matrixed organisation

• Familiarity with PERMA or other evidence-based wellbeing frameworks is a strong plus

• Background in organisational development, HR business partnering, or experience supporting AI or deep-tech teams is a plus

What We Offer

• Competitive compensation reflecting the full scope of this role

• Hybrid working model based in Amsterdam

• Health insurance for family members, fully employer-funded pension, gym reimbursement, NS Business Card, lunch allowance, bike plan, discount platform, free Dutch lessons, and access to 300k+ online courses

• The chance to shape the team experience of one of Prosus's most consequential and fast-moving functions

More About Prosus & Our Culture

At Prosus, we are building businesses that empower communities on a global scale. Guided by our core values, Innovation, Results, People, Impact, and Entrepreneurship, we push boundaries, encourage collaboration, and create an environment where diversity and inclusion thrive.

We improve the everyday lives of 2 billion people through the best talent: 30,000 across our owned companies and 200,000 across our group. Our brands, including iFood, OLX, PayU, Stack Overflow, and Tencent, are changing the way people live and work. We believe AI has the power to transform lives, solve real-world challenges, and unlock opportunities on an unparalleled scale. Our mission: to build an AI-first world that benefits billions.

We value curiosity, ownership, and resilience. We hire people who take initiative, embrace change, and bring fresh perspectives to everything they do.

Our Diversity & Inclusion Commitment

We respect the dignity and human rights of individuals and communities wherever we operate in the world. Building an inclusive workplace where everyone feels welcome and can thrive is critical for us. We provide access to education, which helps everyone understand the important role they play and the positive impact they can have.