Executive - L&D

JobsCloseBy Editorial Insights

Apparel Group is looking for an Executive L&D in Dubai to design and deliver regional training that supports sales objectives, manage the annual training calendar for multiple brands, and guide a multicultural team to develop career paths and improve performance. You will oversee in-store coaching, leadership programs, cost effective training solutions, and third party assessments while using an LMS to track delivery, feedback, and impact. The ideal candidate has 3-5 years in training, HR, or retail operations, with strong communication, presentation, and organizational skills and the ability to coordinate across stakeholders in a dynamic retail environment. To apply, tailor your resume with measurable outcomes, highlight LMS experience, and include a concise cover letter linking your background to brand growth.

Objective:

The Executive – L&D is responsible for creating and implementing training programs that support career development. This role involves setting performance metrics, evaluating productivity, and assisting employees in developing long-term career plans within the organization.

Key Responsibility:

• Manage, plan, and implement all training activities in the region and UAE, ensuring alignment with existing policies and best practices to effectively support sales objectives.
• Initiate and develop new learning and development initiatives tailored to employee and business needs.
• Create, communicate, coordinate, and implement the annual training calendar for all brands within the organization.
• Monitor and guide the training team to enhance conversion rates for brands through effective training methodologies.
• Conduct cost-effective training solutions that address employee development needs.
• Acquire product knowledge of new brands in the portfolio and train the training team accordingly.
• Review training content prepared for various brands and provide enhancements as needed.
• Analyze training feedback from employees and implement relevant changes to improve training programs.
• Recommend new learning materials and delivery approaches to optimize training effectiveness.
• Ensure the training team adheres to the best training and development practices.
• Manage training delivery measurement, follow up, and maintain comprehensive records of training activities.
• Design and implement training courses and programs that meet the diverse needs of the organization and its multicultural workforce.
• Implement training processes and modules to facilitate effective learning outcomes.
• Initiate in-store and leadership programs aimed at enhancing employees’ people skills.
• Visit retail outlets to assess retail staff skills through mock sessions or observations and provide constructive feedback.
• Organize third-party mystery shopping assessments to evaluate service quality.
• Motivate, supervise, and guide the training team, ensuring effective manpower planning for the training department.

Desired Experience:

• The ideal Executive – L&D will have 3-5 years of experience in a related field such as training, human resources, or retail operations is desirable. 
• Familiarity with learning management systems (LMS), is preferred with a Strong communication, presentation, and organizational skills are essential.
• Additionally, a candidate with a proven track record of effectively coordinating and facilitating training initiatives, adapting to the dynamic nature of retail, and collaborating with various stakeholders would be highly desirable.