Expedited Solutions Coordinator

RJW Logistics Group is looking for a full-time Expedited Solutions Coordinator to join its Romeoville, Illinois team in a hybrid work setup. The role focuses on rush and expedited orders that fall outside standard consolidation operations, serving as both an internal and external point of contact to evaluate, coordinate, and care for time-sensitive shipments. If you enjoy data-driven problem solving, clear client communication, and coordinating across teams to meet tight deadlines, this could be a good fit.

The company positions itself as a logistics provider that emphasises client satisfaction and efficient processes. The role requires strong data communication and a solid understanding of transportation lead times and methods, with a day-to-day that blends processing orders, guiding internal partners, and representing the client during expert evaluations. For those who like cross-functional collaboration and accountability in fast-moving situations, this role offers a clear path to impact.

RJW also offers an Employee Ownership Program, giving eligible employees a pathway to co-ownership and potential financial rewards as part of the company’s broader benefits package.

The rush in motion

On a typical day, you’ll review and process rush and expedited order requests promptly, while keeping clients informed and coordinating with internal teams to ensure expectations are met. You’ll rely on established warehouse and transportation management system processes to guide decisions and help the Customer Account Management team resolve issues quickly. Collaboration with Order Processing, Retail Consolidation, and Warehouse teams is central as you shepherd time-sensitive requests from intake to delivery, and you’ll handle additional reporting duties as assigned by the Manager of Expedited Logistics. You’ll also serve as a resource on critical shipments, keeping the focus on customer needs and satisfaction.

What would make you a fit

Must-have requirements

• At least one year of related experience in logistics or a closely related field
• A high school diploma is required; college coursework or degree is a plus
• Solid ability to read, analyse, and interpret business documents and to write reports or procedures, with comfortable presentation of information to groups
• Comfort working with data in logistics software and turning that data into actionable steps

Nice-to-have qualifications

• College coursework or a degree
• Experience consulting with clients and coordinating with internal teams to meet expectations
• Ability to multitask, stay organized under pressure, and maintain careful attention to detail
• General office management experience

Compensation, perks and practical details

The position carries a $65,000 annual salary. It is a full-time role based in Romeoville, IL, with a hybrid work arrangement that blends in-office and remote work. The company highlights an Employee Ownership Program designed to let staff become co-owners, with shares awarded annually based on salary and at no cost to the employee, reinforcing a sense of shared success.

RJW promotes a comprehensive benefits package that includes a Company MyShare program, 401(k) with matching, medical/dental/vision coverage, an employee discount, flexible spending and health savings accounts, paid time off and sick days, long- and short-term disability, accidental and critical illness insurance, and disability insurance. The role requires you to operate in a hybrid environment, typically within an indoor office setting, and there are physical demands such as lifting up to 25 pounds occasionally, speaking clearly on calls, and the ability to work more than eight hours when required, with regular sitting, standing, and computer use.

Advice for applicants

Lead your resume with your hands-on experience handling rush and expedited orders, and call out any specific success metrics you achieved in that area.

Demonstrate how you’ve used data from logistics software to drive decisions, and share a concrete example of coordinating with multiple internal teams to meet a time-sensitive deadline.

Be ready to discuss how you handle high-pressure situations, multi-tasking, and maintaining accuracy while under stress, drawing from real examples where you improved a process or resolved a customer issue quickly.

Ask about how the Employee Ownership Program works in practice and how performance for this role is measured, including how shares are allocated and how teamwork across Order Processing, Retail Consolidation and Warehouse teams is evaluated in day-to-day goals.