F&B Attendant - Cocktails & Coffee

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The Hermitage Hotel in Mount Cook seeks a full-time F&B Attendant with beverage skills to work across Snowline and Chamois bars and the Sir Edmund Hillary Café, making coffee, cocktails and other beverages while delivering outstanding guest service. You will manage tables, maintain presentation, and operate the POS with cash up. Ideal candidates have six months plus F&B experience, a passion for drinks, a collaborative can-do attitude, and flexibility for rotating shifts including weekends. Benefits include $25 per hour, minimum 60 hours per fortnight, onsite accommodation with wifi and power, and staff discounts; after eight weeks you get free access to hotel activities. Note this is a live-in role in a remote national park with no shops or public transport; review the location and tailor your resume to highlight barista and cocktail skills and a calm, guest-focused approach.

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For those who dream bigger!

At the Hermitage, Aoraki/Mount Cook, our guests stay with us because of the unique location, amazing views, excellent service, and the one-off experiences we provide. Our team members choose to work with us because of the extraordinary career opportunity it is to work in the national park whilst delivering memorable guest experiences. Our team see every aspect the of the hospitality industry, whilst gaining a unique experience that develops their career, and can be transferred when they are ready for the next exciting adventure.


Our Food & Beverage Manager is looking for experienced FB Attendants with beverage experience to join the team. If you have barista, bar, or cocktail skills and experience (making them, rather than drinking them) we have exciting opportunities to live and work in the stunning surroundings of Aoraki/Mount Cook National Park, and gaining experience across a range of outlets, we are keen to hear from you.

At the Hermitage Hotel we offer our overnight guests and day trip visitors a range of food and beverage outlets including our Snowline and Chamois bars, and the Sir Edmund Hilary Cafe. Regardless of which outlet you are based in for the day, you will be the face of our beverage experience and ensuring our guests enjoy everything we have to offer. Working alongside your colleagues in the F&B and Kitchen team you will deliver a cohesive service throughout the day.


What you will be doing

• Making and mixing coffee, cocktails, and bar beverages.
• Sharing your knowledge of our food, wine and beverages
• Providing efficient and effective table management and resetting
• Maintaining high standards of presentation for our food and beverage outlets
• Supporting guests to get to the most from their stay with us.
• Having the ability to operate a POS system and cash up process

What you will bring to the role

• A passion for drinks, customer service, and guest experience
• Solid F&B experience, six months plus, in a similar position using Point-of-Sale systems,
• Maintaining food and beverage items, presentation of restaurants and engaging guests.
• An eye for cleanliness, organization, and presentation.
• Willingness to learn and a “can do” attitude
• Ability to work with grace under pressure and resolve issues effectively
• Flexibility to work rotating shifts, including weekends and public holidays.
• A collaborative approach to working with colleagues.


The role and benefits

• Full Time, permanent, Minimum 60 hours per fortnight. Hourly rate is $25.00
• Live in Aoraki/Mt Cook National Park with stunning surroundings and unparalleled views.
• Accommodation onsite at reasonable rents, including Wi-Fi and power.
• Free access to all activities offered by the Hermitage Hotel, after eight weeks service
• Generous discounts on food and beverage, available from your first day on the job.
• Discounted hotel accommodation for Friends and Family, after eight weeks service


At the Hermitage, Aoraki / Mount Cook Alpine Village, we offer more than just a place to work – we offer a career lifestyle experience. If you love the outdoors, stunning mountains, being connected to nature, and changing seasons that include crisp snow and blue skies, then this role could be a perfect match and we would love to hear from you.

We are excited that you have read this far, and you're interested in working with us, but don't forget we are in a National Park, there are no shops, fast food outlets, or public transport, so if you can’t live without these, working for us will not be for you. Before you apply, read more about the location, climate, accommodation, working with us, and click on the Google Earth link to explore the village.