F&B Coach|The Restaurant -F&B (AJBR)
EmaarJobsCloseBy Editorial Insights
Emaar Hospitality Group is seeking an F&B Coach for The Restaurant - F&B (AJBR) in Address Hotels + Resorts, UAE. This full-time, onsite role aims to deliver flawless dining experiences, representing the brand from welcome to farewell and turning guests into fans. Requirements include a genuine service personality with high EQ, minimum high school diploma (hospitality degree preferred), at least one year in a similar 5-star role, and strong English (additional languages are a bonus). You will be measured on service standards, going the extra mile, preventing and recovering from issues, and proactive communication with teammates. To apply, tailor your resume to luxury service, cite tangible guest-centric outcomes, and show you thrive in an empowered environment.
ABOUT THE COMPANY
Emaar Hospitality Group, a premier global provider of enriching, personal and memorable lifestyle experiences. As an innovative, agile and influential leader in hospitality, Emaar Hospitality Group is a wholly-owned subsidiary of Emaar Properties PJSC, the developer of elegantly designed and exceptionally built property, malls and hospitality projects across the world.
Address Hotels + Resorts is the first brand launched by Emaar Hospitality Group with properties situated in some of the most sought-after locations. Address brings a fresh identity to the global hospitality and service sector by setting new benchmarks with its gracious hospitality and exceptional service.
Recognized for its fusion of contemporary style with a touch of classic elegance, Address Hotels + Resorts enriches the lives of its guests with intuitive experiences. Staying true to its tagline ‘Where Life Happens’, Address offers its guests opportunities to celebrate life and its most cherished moments. It’s the ultimate Address.
ABOUT THE FUNCTION
This function is to ensure exceptional Dining Experiences in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless dining experience. Ensure that each guest becomes a happy fan of our restaurants, by delighting them from welcome until farewell.
WHAT YOU WILL NEED TO SUCCEED
Genuine service personality, with high EQ.
Minimum of a high school diploma is required/ College degree in Hotel Management or a related field is preferred.
A minimum of one-year experience in a similar position in a 5-star hospitality company.
A strong command of both written and spoken English is required; additional language is an asset.
PERFORMANCE DRIVEN CULTURE; WHAT WILL YOU BE MEASURED AGAINST
Conduct all operational tasks in F&B Service while living up to service standards and procedures.
Go the extra (s)mile where you can.
Prevent complaints and ensure adequate service recovery where needed.
Pro-actively communicate with fellow Ambassadors, always with the Guest’s interests at heart.
ABOUT EMAAR Founded in 1997, Emaar is the developer of elegantly designed and exceptionally built property, malls, and hospitality projects across the world. We create homes, offices, retail centres, hotels, and leisure destinations that add to the quality of life. Our single-minded purpose is to ensure that we deliver our projects to the highest standards and provide superior customer service across the customer journey. Today, our projects add tremendous value to the local economy and create thousands of jobs. We have taken our successful development model to high-growth international markets, where we develop world-class projects that underline our competencies and commitment to quality.