Facilities Recoveries & Landlord Engagement Manager

JobsCloseBy Editorial Insights

Kmart Australia is seeking a Facilities Recoveries & Landlord Engagement Manager to protect value across its national store portfolio by clarifying lease obligations, leading landlord engagement and recovering costs, in close partnership with the IFM provider, Property and Finance teams. You’ll interpret leases, define tenant responsibilities, drive cost recovery and navigate disputes to completion, while ensuring works are scoped correctly to prevent leakage. Demonstrate strong contract management, stakeholder influence and the ability to manage multiple priorities in a fast paced environment. To apply, tailor your resume to show lease interpretation, cost recovery outcomes and cross functional collaboration, include a concise cover note, and note hybrid flexibility. Email [email protected] for adjustments.

Brighter Futures Start Here

We are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe.

With our brands touching the lives of almost two million customers every week, you’ll feel the impact of the work you’ll do every day. As a leader in the retail market, we’re optimistic about our future and yours. We’re changing at a rapid rate, giving you challenging work that you’ll be proud of.

Join the team

We’re looking for a Facilities Recoveries & Landlord Engagement Manager to join our Facilities team, leading how we protect value across our store portfolio by ensuring landlord obligations are clearly defined, enforced and recovered.

Operating at a national level, this role is key to minimising cost leakage, reducing risk and enabling critical maintenance works to move at pace. You’ll partner closely with our IFM provider, Property and Finance teams, acting as the central point of expertise on lease interpretation, landlord engagement and recovery strategy.

This is a high-impact role for someone who thrives in complexity, enjoys influencing outcomes and is motivated by driving strong commercial and operational results.

What you’ll be doing

• Interpret lease obligations and clearly define landlord vs tenant responsibilities for maintenance and capital works
• Lead landlord engagement, managing approvals, negotiations and issue resolution to enable timely works
• Drive recovery of landlord-responsible costs, including claims, abatements and dispute resolution to completion
• Partner with the IFM provider to ensure works are correctly scoped, preventing cost leakage and post-delivery disputes
• Identify and manage lease-related risks, escalating high-impact issues to Facilities, Property or Legal where required
• Provide clear reporting and insights on recoveries, landlord obligations and risk exposure to support decision-making
• Establish consistent governance and ways of working across landlord engagement and recovery processes
• Collaborate cross-functionally to balance commercial outcomes with operational urgency across a large, complex store network

To be successful in this role you’ll have:

• Experience in facilities, maintenance, property or commercial leasing environments
• Strong capability in lease interpretation and contract management, with the ability to clearly define obligations
• Proven experience managing stakeholders, including landlords, service providers and internal teams
• Commercial acumen with experience managing cost recovery, CAPEX or maintenance-related financial outcomes
• Ability to manage multiple priorities, projects and timelines in a fast-paced environment
• Strong problem-solving skills with the ability to navigate disputes and deliver practical outcomes
• Excellent communication skills, with the ability to influence and negotiate effectively
• A proactive, organised approach with high attention to detail and a focus on continuous improvement
  

Benefits we’ll offer you:

• Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.  
• A team member discount card that gives you a discount at Kmart, Target, Officeworks and Bunnings 
• Access to the Brighter Benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers!  
• We want you to feel rewarded for your commitment and hard work that's why eligible team members get the opportunity to participate in a bonus program 
• We offer inclusive parental leave, and ongoing support offered through our partnership with Circle In for team members of all backgrounds and family circumstances  
• A dynamic learning and support program 
• Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor 
• A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes 
• Great career opportunities across the broader Wesfarmers Group 

We celebrate the rich diversity of the communities in which we operate. We are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe, and strive to ensure our recruitment process is accessible and welcoming, with applications encouraged from all candidates.

We encourage you to tell us about any workplace adjustments that you would like, by emailing [email protected].

If you would like to explore a career with Kmart and this sounds like the perfect role for you – apply now!

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