Field Service Representative

JobsCloseBy Editorial Insights

CRH Oldcastle APG is seeking a Field Service Representative based in Fontana, CA to provide comprehensive sales support across an assigned region, design and maintain product displays, manage sample requests, coordinate events and trainings, support technical inquiries, and keep Key Account Managers aligned through weekly CRM updates. The role blends merchandising, customer service, and practical product knowledge across precast concrete and related lines. Ideal candidates have 1-3 years in sales support, strong verbal and written communication, the ability to lift 50 lbs, a valid driver’s license, and MS 365 proficiency. Willingness to travel regionally with occasional overnights is required. Pay is $20-$22/hour plus PTO, 401(k), and benefits; apply online with your profile.

Job ID:  526129

Oldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products. Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies.    

Job Summary

This position is responsible for providing comprehensive sales support across an assigned region, merchandising, sample and display management, events, and reporting functions.

Job Location

This position will be based out of our facilty in Fontana, CA. 

Job Responsibilities

• Support Key Account Managers within an assigned region
• Design, build, and maintain product displays and marketing materials
• Manage product sample requests and deliveries
• Coordinate, support and attend sales programs (i.e. Home Shows, Training, Events)
• Provide technical support and assist with product-related inquiries
• Execute merchandising or remerchandising as directed within an assigned region
• Distribute promotional items to customers
• Maintain weekly communication with all Key Account Managers
• Travel within each assigned region as required, including limited overnight travel
• Log daily activities in CRM
• Perform additional related duties as assigned on a temporary or permanent basis

Job Requirements

• At least 1-3 years related experience and/or training
• Excellent verbal and written communication skills
• Must be able to lift at least 50lbs from ground to waist level; assistance may be provided for anything greater than 50 lbs
• Strong Customer Service skills
• Demonstrated sales support experience
• High attention to detail with strong organizational and problem-solving skills
• Proficiency in Microsoft 365
• Valid driver’s license and current auto liability insurance

Compensation

• The hourly pay rate is $20-$22 per hour
• Paid TIme Off - 120 hours per calendar year (pro-rated in first year)
• 401(k) plan
• Short-Term and Long-Term Disability benefits
• Nine paid Holidays per year

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability 

CRH is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

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