Field Service Technician

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Field Service Technician at Hato Hone St John is a full time onsite role reporting to the Field Service Team Leader and supporting the Infrastructure Team to service and repair equipment for ambulance and health services. The role requires travel and on call availability, with training provided. Key outcomes include completing preventative maintenance, identifying surplus or broken assets, tagging and testing to electrical safety standards, and recording activity in asset tracking systems while handling inquiries professionally. Success relies on a can do attitude, teamwork, problem solving, and precise data management aligned with our core values. Apply by 12 August 2026: click I’m interested, contact Anita Teague for a confidential chat, and show relevant experience plus willingness to travel and be on call; even if not a perfect fit, apply.

Company Description

Hato Hone St John has been serving New Zealanders since 1885. Today, we have nearly 12,000 kaimahi working across Aotearoa to enhance the health and wellbeing of our communities. From responding to 111 calls to supporting people to stay healthy through health education, access and monitoring, we make a life-changing difference every day.

Job Description

He aha te tūranga - About the role: 

Reporting to the Field Service Team Leader, the Field Service Technician will work collaboratively with the Infrastructure Team to effectively ensure the equipment used to deliver our health services is serviced, maintained, and repaired to a high standard across the Canterbury Region. 

This role supports our frontline Ambulance Service, Patient Transfer and Event Health services across Aotearoa. Candidates must have the ability to complete travel and meet the on-call requirements around their district. A demonstrated knowledge of equipment servicing or other technical skills would be advantageous however full training will be provided.

Key outcomes of the role include:

• Ensure equipment is serviced following the preventative maintenance programme
• Identify surplus or broken assets from stations for repair, reallocation, or destruction
• Ensure equipment is tagged and tested, so it complies with electrical safety standards
• Ensure equipment is recorded in the asset tracking and service history databases
• Act as a professional point of contact by efficiently responding to inquiries or complaints

Qualifications

Ko wai koe - About you:  

To be successful in this role, you will have: 

• Ability to learn new skills with a can-do attitude
• Experience as a team player and working collaboratively
• Problem-solving skills
• A demonstrable commitment to St John's core values - We have Open Minds, We Stand Side by Side, Do the Right Thing, We are Straight Up, We Make it Better
• Ability to understand, absorb and comply with detailed procedures
• Attention to detail to ensure accurate database management

Additional Information

Me pēhea te tuku tono - How to apply 

Click “I’m interested” before applications close on  Wednesday 12th August 2026.  

For further information please contact Anita Teague at [email protected] for a confidential discussion.  

At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs. 

E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rerekētanga o ia tāngata ki te haramai.  E āwhinatia e mātou I ngā whakaaro rerekē, kia mahi pai I roto I ngā hāpori katoa.  Ko tā mātou nei haepapa, kia hanga tētahi āhuru mōwai mā tatou, kia mahi haumaru ai.  

If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process. 

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.