FIELD SERVICE TECHNICIAN III

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TE Connectivity is seeking a Field Service Technician III in Fuquay Varina, NC to repair AMPACT tools, manage parts inventory, document repairs, and ship tools back to customers after testing. The role emphasizes hands on mechanical repair, teardown and rebuild, salvaging reusable parts, and maintaining accurate lab inventory with parts ordering as needed. You will interact with customers, provide invoicing paperwork, and follow safety protocols while communicating with the team. Requirements include strong mechanical skills, the ability to work independently or in a team, clear communication, and the ability to lift up to 40 lbs. Salary ranges from $53,800 to $80,700 plus benefits. Apply via TE careers site and ensure communications are from te.com addresses.

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At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 

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Job Overview

We are seeking a skilled and detail-oriented Ampact Tool Repair Technician to join our team. The ideal candidate will be responsible for repairing AMPACT tools, ensuring they are functional and ready for customer use. This role involves disassembling tools, salvaging reusable parts, cleaning components, and accurately tracking repairs.

Key Responsibilities:

• Tool Repair and Maintenance:
• Completely teardown AMPACT tools to assess and salvage reusable parts.
• Place all useful parts in the part washer and then transfer to the drying rack.
• Dispose of any non-functional parts in the recycling bin.
• Rebuild tools using necessary new parts and ensure proper functionality through testing.
• Inventory Management:
• Maintain an accurate inventory of all parts and components in the lab.
• Order new parts and components as needed to support repair operations.
• Customer Interaction:
• Track and document the number of tools repaired for each customer.
• Provide customer care with necessary paperwork for invoicing tool cleaning and repairs.
• Pack and ship repaired tools back to customers.
• Safety and Communication:
• Follow all safety protocols to ensure a safe working environment.
• Communicate effectively with the manager and team members.
• Provide weekly updates regarding any issues or concerns related to repairs.

What your background should look like

• Skills:
• Strong mechanical skills with hands-on experience in tool repair.
• Ability to work independently and as part of a team.
• Excellent communication skills.
• Experience:
• Previous experience in tool repair or related fields preferred but not mandatory.

Physical Requirements:

• Ability to lift 40lbs and move tools and parts as necessary.
• Prolonged standing and manual dexterity for tool assembly and disassembly.

 

If you are a motivated individual with a passion for mechanics and a desire to contribute to a collaborative team environment, we encourage you to apply!

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

ABOUT TE CONNECTIVITY

TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.

Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).

 

COMPENSATION
•    Competitive base salary commensurate with experience: $53,800 – $80,700 (subject to change dependent on physical location)
•    Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity.
•    Total Compensation = Base Salary + Incentive(s) + Benefits

BENEFITS
•    A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.

 

EOE, Including Disability/Vets

 

IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD
TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.