Fire Alarm Technician - EST 3 or 4 certified required

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Eagle Fire Inc. is seeking a Fire Alarm Technician III for a full-time role in Charlotte, NC. This position tests, repairs, and inspects fire detection systems, following manufacturer instructions and codes, with EST 3 or 4 certification required and NICET level 2 or 3 preferred. You will install, program, test, and inspect systems, schedule and document inspections, communicate findings to customers, and train Technician Trainees. In your application, emphasize strong customer service, solid fire-code knowledge, a valid driver’s license, and the ability to lift up to 100 pounds and work at heights. Highlight ongoing certifications and safety compliance with concrete examples of reliability and problem solving. Benefits include 401(k) with matching, health and savings options, paid time off.

About Us:

Since 1987, Eagle Fire Inc. has been a trusted leader in fire protection services, specializing in fire sprinkler systems, fire alarms, special hazards, and life safety solutions for commercial, industrial, government, and mercantile facilities.

Join Our Growing Team:

As we expand throughout VA, NC, SC, GA, AL, TN, and TX, we’re committed to enhancing scheduling efficiency and customer response times. Join our team and advance your career in fire protection and life safety.

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JOB DESCRIPTION

The Fire Alarm Technician III tests, repairs, and inspects fire detection systems. He or she must provide exceptional service to both internal and external customers.

RESPONSIBILITIES

• Performs installation, programming, repair, testing, and inspection of fire detection and signaling systems on a scheduled basis
• Completes all services following manufacturer instructions, related codes/standards, and Company policies and procedures
• Schedules inspections with customers as required
• Provides documentation of inspections for Company records, customer records, authorities with jurisdiction, and any other entity required
• Communicates discrepancies, necessary system repairs, and other important issues to the Company and the customer
• Follows up to ensure that suggested repairs to systems are performed
• Markets EFI services to existing and potential customers
• Trains Technician Trainees as assigned
• Commits to work until obligations are met, which may result in overtime
• Completes continuing education necessary to maintain current certifications and/or licenses as required for position
• Adheres to ALL Company Standards and Procedures, including the Controlled Substances and Alcohol Standard

QUALIFICATIONS

• EST 3 OR 4 Certified (Required)
• NICET level 2 or 3 (preferred)
• Education, experience, and certification as specified in the job description (or equivalent combination)
• Has practical knowledge of fire protection codes and standards
• Excellent customer service skills
• Valid driver’s license and acceptable driving record
• Positive and professional demeanor with the ability to handle change, resolve conflict, and solve problems as they arise with minimal direction
• Able to lift and move objects weighing up to 100 pounds, work from heights above 10 feet, and work in confined areas
• Able to stand for long periods of time and to lift, crouch, reach, handle, push, and pull

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

In compliance with the Drug-Free Workplace Act of 1988, we maintain a drug-free workplace and operate a Drug-Free Workplace program. Eagle Fire Inc. is an Equal Opportunity Employer.