Flagship Generalist, Men's Department (18 Hours) at the adidas LDN Flagship Store on Oxford Street in London is a part-time, on-site role designed to maintain a highly brand oriented consumer experience and support all elements that provide a one-of-a-kind experience for Flagship and Creators Club consumers. As the first contact a customer meets, you will need broad product knowledge, an understanding of features, benefits and the competitive landscape to drive brand engagement, consumer centricity and Flagship KPIs. You will deliver end-to-end service across the designated touchpoints and help foster a culture of consumer centricity. To apply, tailor your CV to demonstrate frontline service excellence, product mastery and examples where you contributed to brand engagement and KPI outcomes; highlight availability for 18 hours, flexibility for peak times, and a genuine passion for Adidas and sport.
Purpose & Overall Relevance for the Organization:
To maintain a highly impactive, brand orientated consumer experience within the adidas LDN Flagship store.
To assist in the end-to-end service experience at all consumers within the designated consumer touchpoint, supporting all elements that provide a one-of-a-kind experience for our Flagship and creators club consumers.
To be the first contact a consumer meets within the designated consumer touchpoint and have a knowledge and experience of product, features, benefits, competitors and the future marketplace to drive brand engagement, consumer centricity and Flagship KPIs
To aid a culture of consumer centricity within the designated consumer touchpoint.