adidas LDN Flagship Store is seeking a Flagship Generalist for the Men's Department on a 9-month fixed term, 30 hours per week, onsite in London. The role centers on delivering a highly brand-centric consumer experience, enabling end-to-end service at every touchpoint, and being the first point of contact for shoppers with solid knowledge of product, features, benefits, competitors and the future marketplace to drive engagement and flagship KPIs while fostering a culture of consumer centricity. When you apply, tailor your CV to highlight experience in premium or flagship retail, demonstrate strong product knowledge and the ability to tell the adidas story to diverse customers including creators club members; quantify impact where possible, show collaboration with cross-functional teams, flexibility for store hours, and a clear willingness to own the customer journey from first greeting to checkout.
Purpose & Overall Relevance for the Organization:
To maintain a highly impactive, brand orientated consumer experience within the adidas LDN Flagship store.
To assist in the end-to-end service experience at all consumers within the designated consumer touchpoint, supporting all elements that provide a one-of-a-kind experience for our Flagship and creators club consumers.
To be the first contact a consumer meets within the designated consumer touchpoint and have a knowledge and experience of product, features, benefits, competitors and the future marketplace to drive brand engagement, consumer centricity and Flagship KPIs
To aid a culture of consumer centricity within the designated consumer touchpoint.