Fleet Coordinator

JobsCloseBy Editorial Insights

Washmen is hiring a Fleet Coordinator in Dubai to oversee the daily operations of a 100+ vehicle fleet, guiding drivers, ensuring on-time deliveries, and coordinating with Customer Service, Finance, and operations as the company scales in Dubai and Abu Dhabi. The role emphasizes hands-on fleet management software, capacity planning, incident handling, and proactive communication with customers about delays. It also requires strong Excel skills, knowledge of Dubai/Abu Dhabi areas, a valid UAE driving license, and compliance with police reports on accidents. To apply, tailor your resume to show cost-driven projects, provide measurable results, and be ready to discuss how you would optimize scheduling and respond to emergencies.

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About Company:
Established in 2015, Washmen is your go-to app for outsourcing your dry cleaning andlaundry. An award-winning pioneer in its industry, Washmen is well recognized for itsquality, consistency and convenience. Washmen’s mission is to replace your washing anddrying machine using state of the art technology and user friendly app. The service is aimedat people who lead busy lives and need quick solutions for tasks that consume big chunks oftheir day.Washmen operate in Dubai & Abu Dhabi and caters to more than 60,000 users. Washmen’s offices in Dubai, Beirut & Istanbul are home to a steadily growing team of young professionals.
Job Description: We are looking for Operations Coordinator who has experience in managing the fleetservice and drivers of the organization. Our objective at Washmen is to ensure the deliveriesare on time. Washmen is gearing up to scale. Being part of one of the fastest growingstartups in the Middle East, Washmen will provide you with a unique experience; helpingshape a company facing the adventures and challenges of growth.
Responsibilities:Oversee the daily activities of Drivers and be the first point of contact to provide guidance toDrivers completing tasks. Monitor Driver activity to ensure tasks are being completed withinthe assigned timings. Work closely with the Customer Service Representatives to ensureproactive communication with Customers in regard to any and all delays or issues. Developthe ability to contact Customers directly through phone calls and/or messaging tocommunicate delays actively. Continuously verify the status of the capacity in the fleet tounderstand coverage options prior to orders coming into the system ensuring capacity isalways available. Coordinate fleet emergencies with Fleet Coordinator, re optimizingassigned tasks to adjust to downtime for the affected Drivers. Propose changes to schedulesand assignments based on daily experiences with the operation. Groom driver quality interms of behavior, appearance, professionalism, representational, etc. Expense driver-relatedbills to the finance department for reimbursement. Submit a daily report on the Driveroperation as a whole for review before the end of shift.
Requirements: 1) Minimum 2 year of experience in managing 100 plus vehicles2) Have proficient in computer skills with knowledge of Word and Excel. Have knowledge ofall the main areas and communities in Dubai and Abu Dhabi. Have a valid UAE drivinglicense.3) Hands on experience – In handling fleet management software.4) Manage all legal compliance issues – Police reports upon accidents5) Experience in driving cost related projects. Job Type: Full-time