Food and Beverage Supervisor

JobsCloseBy Editorial Insights

SO/ Dubai is seeking a dynamic Food and Beverage Supervisor to lead a high volume, guest obsessed team under the Director of Culinary, overseeing service standards, scheduling, inventory, cost control and compliance across multiple venues while using data and guest feedback to drive continuous improvement. The role requires proven supervisory experience, strong communication and mentoring skills, mastery of POS and hospitality software, and RSA and food safety certifications, with the ability to thrive under pressure and build lasting guest relationships. To apply, tailor your resume to quantify leadership impact, cite examples of cost controls and service enhancements, emphasize UAE eligibility, and include a concise cover note linking your experience to the SO/ brand and Accor values.

Company Description

SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.

Job Description

We are seeking a dynamic and detail-oriented Food and Beverage Supervisor to join our team in Dubai, United Arab Emirates. This is an excellent opportunity for a motivated professional to lead and inspire a food and beverage team while delivering exceptional guest experiences. Reporting to the Director of Culinary, you will play a pivotal role in driving operational excellence across our venues while fostering a culture of outstanding service and continuous improvement.

• Supervise and mentor food and beverage staff, providing guidance, support, and growth opportunities to develop a high-performing team
• Maintain keen attention to detail across all service operations, ensuring consistent quality standards and flawless execution
• Deliver exceptional guest service by creating memorable experiences and building lasting relationships with patrons
• Manage day-to-day food and beverage operations, including staff scheduling, inventory management, and cost control
• Demonstrate thorough knowledge of food and beverage offerings and provide knowledgeable recommendations to guests
• Work collaboratively with culinary and front-of-house teams to identify and capitalize on new food and beverage opportunities
• Ensure compliance with health, safety, and food handling regulations, maintaining a safe and hygienic environment
• Analyze operational metrics and guest feedback to identify areas for improvement and implement effective solutions
• Train and educate staff on proper food and beverage handling, service standards, and safety protocols
• Manage conflict resolution professionally and efficiently while maintaining team morale and motivation
• Operate point-of-sale systems and manage administrative responsibilities with accuracy and efficiency
• Thrive in a high-volume, fast-paced environment while maintaining composure and delivering results under pressure

Qualifications

• Proven experience as a Food and Beverage Supervisor, Team Leader, or similar supervisory role in a high-volume hospitality environment
• Strong leadership and mentoring abilities with a demonstrated commitment to staff development and team empowerment
• Excellent communication and interpersonal skills with the ability to build rapport with guests and team members
• Exceptional problem-solving skills and the ability to make decisive decisions under pressure
• Comprehensive knowledge of food and beverage operations, including inventory management, cost control, and scheduling
• Proficiency with point-of-sale (POS) systems and hospitality management software
• In-depth knowledge of food and beverage offerings with the ability to provide expert recommendations
• Current RSA (Responsible Service of Alcohol) certification or equivalent qualification recognized in the United Arab Emirates
• Food safety and hygiene certification or equivalent knowledge of safe food and beverage handling practices
• Strong organizational and time management skills with meticulous attention to detail
• Ability to work effectively both as part of a collaborative team and independently
• Guest-obsessed mindset with a genuine passion for delivering memorable service experiences
• Resilience and flexibility to adapt to changing priorities and operational demands
• Analytical mindset with the ability to interpret data and drive continuous improvement initiatives
• Understanding of local health, safety, and hospitality regulations in the United Arab Emirates