Miral is hiring a full-time on-site Food & Beverage Service Associate in the UAE who will greet guests present menus upsell take orders manage POS and uphold HACCP and safety standards while delivering warm personalized service. The role emphasizes service excellence teamwork and guest satisfaction with opportunities to grow through continuous training and development. Key essentials: high school diploma strong customer service clear communication cash handling upselling broad F&B knowledge and a proactive attitude. Desirables: 1 year in a 4-star hotel 2+ years in F&B banquet experience bilingual Arabic preferred. How to apply: tailor your resume to showcase guest recovery successes quantify upsells and guest satisfaction highlight POS and safety training demonstrate fit with Miral's brand values.
We're Hiring: Food & Beverage Associate
Are you passionate about hospitality and creating memorable dining experiences? Join Miral and be part of a dynamic team where service excellence, teamwork, and guest satisfaction come first.
Job Overview
As a Food & Beverage Service Associate, you will play a key role in delivering an exceptional dining experience. From welcoming guests and guiding menu choices to ensuring a clean, safe, and enjoyable environment, you’ll be the face of our restaurant experience.
Key Responsibilities
Deliver warm, friendly, and professional service while engaging each guest as an individual
Greet and seat guests according to company standards and explain the style of service
Present menus, answer questions, and confidently recommend food, beverages, and promotions
Upsell menu items, beverages, and overall Miral offerings to enhance guest satisfaction and revenue
Accurately take orders, relay them to the kitchen, and serve food and beverages using correct service techniques
Handle guest feedback and complaints courteously, applying approved guest recovery solutions
Operate POS systems, manage cash handling, and ensure accurate transactions and daily reconciliation
Maintain cleanliness and hygiene standards in line with HACCP, UAE laws, and company policies
Support opening and closing procedures and assist with stock collection and replenishment
Maintain housekeeping standards including cleaning equipment, floors, condiment stations, and service areas
Participate in safety procedures, emergency drills, and food safety training
Work collaboratively with colleagues to achieve departmental and company KPIs
Represent Miral positively at all times, upholding brand values and professional image
Perform additional duties as assigned by management
Job Essentials
High School Diploma
Strong customer service skills
Excellent communication and teamwork abilities
Attention to detail and a positive, proactive attitude
Cash handling and POS experience
Upselling / suggestive selling skills
Broad food and beverage knowledge
Willingness to learn, follow procedures, and grow within the role
Job Desirables
Minimum 1 year experience as a waiter/waitress in a 4-star hotel
At least 2 years of food and beverage experience
Banquet service experience
Bilingual skills (Arabic preferred)
Why Join Miral
Be part of a leading destination and experiences company
Work in a professional, multicultural environment
Access to continuous training and career development opportunities
A role where service excellence and personal contribution are valued
Apply Now
If you are enthusiastic, guest-focused, and ready to deliver outstanding dining experiences, we would love to hear from you.
Apply now and begin your career journey with Miral.