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Food & Beverage Associate

Miral
Full-time
On-site
United Arab Emirates

JobsCloseBy Editorial Insights

Miral is hiring a full-time on-site Food & Beverage Service Associate in the UAE who will greet guests present menus upsell take orders manage POS and uphold HACCP and safety standards while delivering warm personalized service. The role emphasizes service excellence teamwork and guest satisfaction with opportunities to grow through continuous training and development. Key essentials: high school diploma strong customer service clear communication cash handling upselling broad F&B knowledge and a proactive attitude. Desirables: 1 year in a 4-star hotel 2+ years in F&B banquet experience bilingual Arabic preferred. How to apply: tailor your resume to showcase guest recovery successes quantify upsells and guest satisfaction highlight POS and safety training demonstrate fit with Miral's brand values.


Description

We're Hiring: Food & Beverage Associate

Are you passionate about hospitality and creating memorable dining experiences? Join Miral and be part of a dynamic team where service excellence, teamwork, and guest satisfaction come first.

Job Overview

As a Food & Beverage Service Associate, you will play a key role in delivering an exceptional dining experience. From welcoming guests and guiding menu choices to ensuring a clean, safe, and enjoyable environment, you’ll be the face of our restaurant experience.

Key Responsibilities

  • Deliver warm, friendly, and professional service while engaging each guest as an individual

  • Greet and seat guests according to company standards and explain the style of service

  • Present menus, answer questions, and confidently recommend food, beverages, and promotions

  • Upsell menu items, beverages, and overall Miral offerings to enhance guest satisfaction and revenue

  • Accurately take orders, relay them to the kitchen, and serve food and beverages using correct service techniques

  • Handle guest feedback and complaints courteously, applying approved guest recovery solutions

  • Operate POS systems, manage cash handling, and ensure accurate transactions and daily reconciliation

  • Maintain cleanliness and hygiene standards in line with HACCP, UAE laws, and company policies

  • Support opening and closing procedures and assist with stock collection and replenishment

  • Maintain housekeeping standards including cleaning equipment, floors, condiment stations, and service areas

  • Participate in safety procedures, emergency drills, and food safety training

  • Work collaboratively with colleagues to achieve departmental and company KPIs

  • Represent Miral positively at all times, upholding brand values and professional image

  • Perform additional duties as assigned by management

Job Essentials

  • High School Diploma

  • Strong customer service skills

  • Excellent communication and teamwork abilities

  • Attention to detail and a positive, proactive attitude

  • Cash handling and POS experience

  • Upselling / suggestive selling skills

  • Broad food and beverage knowledge

  • Willingness to learn, follow procedures, and grow within the role

Job Desirables

  • Minimum 1 year experience as a waiter/waitress in a 4-star hotel

  • At least 2 years of food and beverage experience

  • Banquet service experience

  • Bilingual skills (Arabic preferred)

Why Join Miral

  • Be part of a leading destination and experiences company

  • Work in a professional, multicultural environment

  • Access to continuous training and career development opportunities

  • A role where service excellence and personal contribution are valued

Apply Now

If you are enthusiastic, guest-focused, and ready to deliver outstanding dining experiences, we would love to hear from you.
Apply now and begin your career journey with Miral.

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