Food & Beverage Attendant

JobsCloseBy Editorial Insights

Novotel Wellington, part of Accor, is seeking a friendly Food & Beverage Attendant for a part-time onsite role on a 7-day rotating roster with early starts, earning $25.42. You’ll greet guests, take and deliver orders, clear and reset tables, handle queries and payments, restock stations, and uphold hygiene standards while communicating dietary needs to the kitchen. Experience in food and beverage helps but isn’t essential; a warm, professional attitude, strong communication and time management, and physical stamina are key. You must have NZ citizenship, permanent residency, or a valid work visa, sponsorship not available. Highlight flexibility, customer focus, willingness to learn coffee or bar skills, and interest in Accor benefits and Academy training.

Company Description

Novotel Wellington is nestled in the heart of Wellington's CBD, and is looking for their next Food & Beverage superstar!

Novotel is a brand within the global Accor network. Accor offers a welcoming, team-focused environment where everyone works together to create exceptional guest experiences.

With us, your personality is valued, your opportunities for growth know no boundaries.
Every action you take has a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.

Become a Heartist®, and let your heart guide you into a world where life pulses with passion.

Job Description

We’re looking for a friendly and energetic team member to join our Food & Beverage team. In this role, you’ll help create great dining experiences for our guests across breakfast, lunch and dinner service.

What you’ll do:

• Greeting guests warmly and professionally as they arrive
• Taking food and beverage orders accurately and efficiently
• Delivering food and drinks to tables in a timely manner
• Clearing tables, resetting and maintaining a clean dining area
• Handling guest queries, requests, and complaints with care
• Processing payments using POS systems and handling cash/card transactions
• Restocking supplies and ensuring stations are stocked and tidy
• Following hygiene, safety, and food handling procedures at all times
• Supporting colleagues and working collaboratively as part of a team
• Setting up and packing down service areas as required
• Communicating any dietary needs or guest concerns to kitchen team
• Completing daily cleaning and closing checklists

Flexibility is crucial for this role, as you will be rostered across a 7-day rotating schedule, with shifts starting as early as 6:00am and finishing late at night. This is a part-time position, paid at $25.42 per hour.

Qualifications

• Previous experience in food and beverage, bar, barista or hotel service roles is preferred but not essential
• A friendly and professional attitude with a passion for hospitality and delivering great guest experiences
• Comfortable operating coffee machines or working behind a bar (training will also be provided)
• A team player who can adapt to a fast paced and dynamic environment
• Strong communication and time management skills
• Physically able to be on your feet for extended periods and lift/carry light trays or equipment
• Flexibility to work a rotating 7 day roster with shifts that may start as early as 6am or finish late at night
• Understanding of basic food safety and hygiene practices
• NZ citizenship, permanent residency, or a current and valid work visa/permit. (immigration visa support or sponsorship is not available with this role)

Additional Information

At the Novotel Wellington, we're all about not just building your career but ensuring you have a blast along the way! We believe in celebrating your accomplishments with a bunch of awesome employee perks and programs, including:

• Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
• Daily staff meals are on us while you're on duty.
• Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
• Accor's Parental Leave Scheme: Supporting you in all stages of life.
• Join in on staff celebrations and get recognised for your tenure.
• Accor's refer-a-friend bonus
• Uniforms provided and laundered
• Access to our Employee Assistance Program

Join us at Novotel Wellington, where your career journey is as exciting as the destination!