Franchise Culinary & Operations Coach VIC

JobsCloseBy Editorial Insights

Guzman y Gomez seeks a Franchise Culinary & Operations Coach in VIC to lead and support franchisees, driving sales while upholding our 100% clean food standards. The Area Manager will coach for fast service, accurate orders, and guest experience, build improvement plans, protect food safety and quality, and translate numbers into action across sales, labor and waste while rolling out new initiatives. Ideal candidates have multi-site QSR or hospitality leadership, a natural coaching style, passion for food quality and safety, P&L literacy, a current Australian driver’s license and travel ability. Apply with tangible coaching wins and show alignment with GYG values. Benefits include car allowance, bonuses, growth opportunities and generous leave.

Company Description

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.

Job Description

As the Area Manager, known internally as the Franchise Culinary & Operations Coach, you will play a pivotal role by leading, motivating and supporting our Franchisee's and their teams to drive sales growth and deliver results. You will ensure there is no compromising on food safety and quality as well as help build great restaurant teams so that every customer will love us.

What You'll Do

Here's what your day to day looks like:

• Coach Franchisees to deliver fast service, accurate orders, and a guest experience people remember.
• Build coaching plans that target the gaps and implement improvement plans.
• Protect food safety and food quality, because we never compromise on either.
• Spot what's driving the numbers (sales, labour, waste) and coach your Franchisees to take action.
• Roll out new GYG initiatives and make sure they land well in every restaurant.

What We Are Looking For

We know great people come from all sorts of places. Here's what matters most:

• Management experience in a QSR, hospitality or food business, with multi-site experience a big plus.
• A natural coach who can lift performance through others, not by taking over.
• A real passion for food quality and a strong handle on food safety.
• Great people skills, you're approachable, you build trust fast, and you can have the honest conversations.
• Comfortable reading a P&L and turning numbers into a clear plan.
• A current Australian driver's licence and happy to travel across your patch.
• A true GYG brand advocate who loves what we stand for.

What You'll Love

We're incredibly proud of our amazing people and we always have each other's backs. Here's what's in it for you:

• A car allowance, so you're sorted to get out and back your Franchisees.
• A quarterly bonus scheme plus a long-term incentive scheme, because your results should pay off for you too.
• Real career growth, both here in Australia and around the world.
• Up to 5 weeks of annual leave each year (ask us how).
• Paid parental leave when family comes first.
• Flexibility that helps your work fit around your life, just ask us.
• A fun, fast-paced leadership team that genuinely feels like family.

Ready to join the family? Apply now to start the conversation