Freight Operations Executive

JobsCloseBy Editorial Insights

Aramex is seeking a Freight Operations Executive to own end-to-end control of shipments at the Roadfreight depot in Trafford Park, with emphasis on accuracy. The role covers manifesting export trailers, updating status, handling web bookings, chasing PODs, and generating outturn reports, while coordinating with hauliers and warehouse teams to ensure smooth, timely movements. Requirements include 1-2 years in freight forwarding, Cargowise preferred, excellent MS Office skills, and fluent English, plus the ability to work under pressure and communicate clearly. Knowledge of European groupage is advantageous. To apply, tailor your CV to show precise data entry, problem solving, customer service successes, and examples of meeting deadlines.

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Purpose of the Job

Responsible for end-to-end control of all shipments coming into and out of the Roadfreight depot in Trafford Park. Highly focused, administrative role so attention to detail is essential.

Job Description

• Manifest daily export trailers and send related pre-advice.

• Update collection and delivery status in a timely manner.

• Responsible for web bookings.

• Monitor, chase and process all POD’s ensuring timely updating of internal system.

• Log and report outturn daily reports, cross referencing any discrepancies, completion of new job references, delivery notes and amending of job details within a 2-hour window.

• All related administrative activities in the Roadfreight department.

• Contact hauliers to provide quotations for special collections/deliveries.

• Monitor and deal with transport queries by liaising with other depots.

• Checking that collections are clear and populating the planning sheet.

• Responsible for creation and issuing of run sheets detailing all collections and deliveries.

• Working with Warehouse and Transport teams to ensure smooth and efficient movement of all shipments.

• Customer Service - dealing with queries from customers, subcontractors and drivers and assist in their enquiries via phone and email, ensuring satisfactory and timely resolution.

• Data entry with attention to detail.

• Transport planning for same day collections. 

• Adding accruals.

• Creating movements for subcontractors. 

 

Key skills & attributes:

• Proficiency in Microsoft Excel, Word & Outlook.

• Highly organised and a team player.

• Deadline focused.

• Flexible, adaptable and quick to learn.

• Ability to work on own initiative.

• Excellent communication skills.

• Detail focused.

• Must be able to work well under pressure. 

• Fluent English, both written and spoken is essential.

• Possess a positive outlook, promoting constructive responses to the challenges of work.

• Knowledge of European groupage is advantageous. 

Job Requirements - Experience and Education

• 1-2 years of relevant working experience in the Freight Forwarding industry
• Experience in operations and broad knowledge of regulations
• Cargowise experience preferred
• Excellent MS office skills: Word, Excel and Power Point
• Good commands in professional emails writing

Leadership Behaviors

Building Outstanding TeamsSetting a clear directionSimplificationCollaborate & break silosExecution & AccountabilityGrowth mindsetInnovationInclusionExternal focus

Skills

Financial AcumenAdaptabilityCommunication SkillsTeamworkTime Management