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The University of Guelph’s Ridgetown Campus is hiring two temporary Front Desk Clerks for about 30 to 35 hours per week with rotating days, evenings and weekends. One role runs August 27, 2026 to August 26, 2027 and the other from August 24, 2026 to April 30, 2027 with a reduced 30 hour schedule. This high visibility position combines front desk operations, student support, housing management in StarRez, social media marketing and campus safety dispatch to create a welcoming, safe campus experience. Requirements include a one year college diploma plus experience or an equivalent, strong crisis management and communication skills, and proficiency in Microsoft Office, StarRez, Adobe, Canva and social platforms; First Aid, CPR and AED are preferred. Internal applicants should apply on the internal Career Page and be sure to highlight multitasking, adaptability and a commitment to inclusion before the August 5, 2026 closing date.

Department: Ridgetown - Student Experience and Hospitality Services
This position is covered by the Collective Agreement with the Ontario Secondary School Teachers' Federation District 35 - Technician/Administrative/Research/Agricultural

Number of Openings: 2

• One Temporary full-time from (35 hours per week) from August 27th 2026 to August 26th 2027 (Temporary Absence of the Regular Incumbent)
• One Temporary full-time (Reduced workload, 30 hours per week) from August 24, 2026 to April 30, 2027 

If you are a current employee of the University of Guelph you must apply on the internal Career Page in order to be considered as an internal applicant. 
Career Opportunities (sapsf.com)

General Purpose

This position is 30-35 hours/week, rotating days and evenings and weekends

The Front Desk Clerk is a highly visible, student-focused role that supports customer service, student engagement, residence processes, marketing initiatives, and campus safety at the Ridgetown Campus. This position blends administrative expertise, social media skills, student support responsibilities and front-line access control for the residence building to help create a welcoming, safe, and well-organized campus experience.

Duties and Responsibilities

• Customer Service & Front Desk Operations: Serve as the first point of contact for students, staff, and visitors, process key requests, guest sign in, mail, and financial transactions.
• Marketing & Communications: Create and manage social media content, design promotional materials, and oversee residence publications.
• Student Support & Information Referrals: Provide accurate campus information, connect students with appropriate resources, and support engagement initiatives.
• Residence Admissions & Housing Management: Oversee StarRez applications, room assignments, special accommodations, and liaise with students and departments.
• Campus Safety Dispatch & Crisis Response: Manage emergency and non-emergency calls, dispatch resources, document incidents, and control building access.

Requirements

• One-year college diploma in a relevant field preferred and one year of experience, or an equivalent combination of education and experience.
• Strong crisis management, organization, and communication skills.
• Proficiency with Microsoft Office, StarRez, Adobe, Canva, and social media platforms.
• Ability to work independently, multitask, and adapt to changing priorities.

Preferred Qualifications

• First Aid, CPR, and AED certification.
• Experience in residence admissions, housing, or student affairs.
• Knowledge of access control systems, emergency response, and dispatch operations.

Employee Type: Temporary  
Position Number: 10911462   
Classification: OSSTF/TARA, District 35 Salary: Band 3

OSSTF/TARA Wage Grid

*Tentative evaluation; subject to committee review.

At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution.

Posting Date: 07/21/2026 
Close Date: 08/05/2026