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Front Desk Concierge

Stratton Amenities
14 hours ago
Part-time
On-site
Dallas, TX

JobsCloseBy Editorial Insights

Stratton Amenities is hiring a Front Desk Associate to join our on-site team in Dallas, Texas, with full-time and part-time opportunities at luxury residential communities. The role focuses on a polished, hospitality driven experience while managing the front desk, greeting residents and guests, controlling access, logging packages, answering calls, and coordinating with on-site staff to uphold service standards. The ideal candidate has front desk, concierge, or hospitality experience, strong communication, a professional appearance, reliability, and comfort with basic computer systems. Flexible day, evening, and overnight shifts are available. To apply, tailor your resume to highlight relevant duties, show schedule flexibility, and provide concrete guest-focused examples; emphasize calm, proactive service. Equal opportunity employer.

Front Desk Associate
Dallas, Texas
Full-Time and Part-Time Opportunities Available

Company Overview
Stratton Amenities provides front desk concierge and hospitality staffing for luxury residential communities. Our teams are trained to deliver consistent, professional service and maintain a strong lobby presence at all times.

Position Summary
The Front Desk Associate is responsible for managing the front desk operations of a residential community while delivering a polished, hospitality-driven experience. This role requires strong communication, attention to detail, and the ability to maintain professionalism in a fast-paced environment.

Key Responsibilities

  • Greet residents and guests promptly with a professional and welcoming demeanor

  • Manage building access, visitor logs, and resident notifications

  • Answer and direct incoming calls in a clear and courteous manner

  • Accept and log packages, deliveries, and service requests accurately

  • Maintain a clean, organized, and controlled front desk area

  • Monitor lobby activity and report any concerns or incidents appropriately

  • Follow property-specific procedures and Stratton service standards at all times

  • Coordinate with property management and on-site staff as needed

Qualifications

  • Prior front desk, concierge, hospitality, or customer service experience preferred

  • Strong communication and interpersonal skills

  • Professional appearance and demeanor

  • Reliable, punctual, and detail-oriented

  • Comfortable using computers, phones, and basic systems

  • Ability to remain composed and attentive throughout the shift

Schedule

  • Flexible scheduling based on property needs

  • Day, evening, and overnight shifts available

  • Full-time and part-time positions offered

Compensation

  • Competitive hourly pay based on experience and schedule

  • Opportunities for growth into lead or full-time site roles

Work Environment

  • Indoor, customer-facing role within a residential community

  • Requires standing, walking, and maintaining an active lobby presence

Equal Opportunity Employer
Stratton Amenities is an equal opportunity employer.