Front End Customer Service Supervisor - West End

JobsCloseBy Editorial Insights

This Front End Customer Service Supervisor role at Harris Farm Markets in West End is ideal for someone who thrives in a busy retail setting and genuinely enjoys helping customers, with friendly service, accurate transactions, assisting shoppers, keeping the front welcoming, and supporting the team during peak times. Candidate brings retail or customer service experience, a positive can do attitude, reliability, and strong communication, and is comfortable with a rotating roster including weekends and nights. To apply, tailor your resume to showcase cash handling, teamwork, and a passion for fresh food, give concrete examples of stellar service, and note openness to training and progression.

This role is perfect for someone who thrives in a fast-paced retail environment and genuinely enjoys delivering exceptional customer experiences.

About the Role

As a Service team member, you’ll be the face of our store, creating positive first and last impressions for our customers. Your responsibilities will include:

• Providing friendly, efficient, and knowledgeable customer service
• Operating registers and handling transactions accurately
• Assisting customers with product queries and store navigation
• Maintaining a clean, organised, and welcoming front-of-store environment
• Supporting the wider team during peak trade periods

About You

• Previous retail or customer service experience
• A positive, can-do attitude with strong communication skills
• Reliable, punctual, and able to work a rotating roster including weekends, afternoons & nights
• Comfortable working in a busy, customer-focused environment
• A genuine passion for fresh food and people

What We Offer

• Full time hours with stable ongoing employment
• A supportive team culture in a well-established Australian business
• Opportunities for training, development, and career progression
• Staff discounts and other employee benefits

If you love working with people and want to be part of a team that values quality, community, and service, we’d love to hear from you.