Full Time Museum Associate
ACCO BrandsJobsCloseBy Editorial Insights
ACCO Brands is hiring a full time Museum Associate at the Derwent Pencil Museum in Keswick, a welcoming, proactive role covering ticket sales, memberships, café and gift shop service, stock replenishment and guest support, including weekends. The ideal candidate delivers outstanding customer service, has retail or catering experience, excellent interpersonal skills, and a proactive mindset; interest in art or local history is a plus. You will upsell, handle cash and PDQ, maintain clean spaces and collaborate with staff to ensure a memorable visit while representing the Derwent brand. To apply, tailor your CV to hospitality and visitor engagement, note weekend availability, and convey enthusiasm for art and ACCO’s mission to move forward and feel good.
Moving Forward – Feeling Good
ACCO Brands is shaping the transformation of the working world with innovative solutions and strong brands. We want consumers, customers and colleagues to move forward and to feel good on the way. At ACCO Brands, we are passionate about creating and selling products that make people feel good at work, at home and at school.
If you are looking to make an impact on the working world of tomorrow and seek a rewarding opportunity in a truly international environment, then ACCO Brands could be for you.
We invite you to join us on our journey and in our dedication to building an inclusive culture that is characterized by collaboration, entrepreneurship, and commitment.
Job Summary
The Derwent Pencil Museum in Keswick, are seeking an enthusiastic, proactive and friendly Museum Associate who is available to work full time on a permanent basis, including weekends. This role offers variety and you will be an advocate for the museum welcoming visitors, providing information on exhibits, promoting sales and assisting with operations in our gift shop and cafe. Ensuring delivery of complete customer satisfaction and a memorable and enjoyable visit for all our guests and visitors.
Responsibilities
- Promote and process the sale of entrance tickets to the museum
- The promotion of our yearly membership and other incentives
- Cash handling, Till, PDQ
- Assist guests during the introduction to their visit through distribution of quizzes and other informative information to enhance their experience
- Retail sales and product demonstrations
- Take, prepare and process café orders with regards to food and beverages ensuring at all times consistency of service and excellent visitor care
- To up sell food, beverage and retail products with the aim of maximizing catering and retail income.
- Effective communication with all staff to facilitate the efficient running of the business on a daily basis
- Stock reordering and perishable goods replenishment
- Maintain cleanliness of café, outside seating, museum and retail gift areas at all times.
- Demonstrate the Company values at all times and to be an ambassador for the Derwent Brand
- Restocking of all display stands, shelves and fridges in the retail shop and catering facility
- Any other reasonable task as directed
- Compliance with appropriate Health & Safety requirements
Qualifications
- Passionate about customer service
- Experience of customer service or visitor-facing roles in retail sales and or catering is preferred
- Excellent interpersonal skills and a passion for engaging with the public
- Proactive
- An interest and knowledge in art, history and the local area would be beneficial
#derwent
Feel Good About Us:
With strong brands and innovative products, our business is focused on helping people feel good physically and mentally while working.
You could be reducing wrist strain with a keyboard and mouse from KENSINGTON; supporting your mind and body with a laptop riser, seat cushion and file folder from LEITZ or maybe taking a relaxing break with a gaming controller from POWER A. Perhaps you are clearing your clutter with shredder from REXEL and storage boxes from ESSELTE or using a glue or nail gun from RAPID to create your next home project. Whatever products you are using, you will move forward and feel good with ACCO Brands.
With annual revenues of $1.7 Billion, the power of our brands, our unmatched global customer reach, and our strategic market strengths put us in a position to achieve global leadership and growth.
Joining ACCO Brands is joining a long history of industry leadership and innovation; focused on delivering exceptional value to our customers by providing unique, cutting-edge, branded products.
Sustainability
ACCO Brands Europe has been working on taking care of tomorrow for many years and this was highlighted by the award of the EcoVadis Silver Medal. The award places ACCO Brands Europe in the top 15% of companies rated by the highly reputed system and recognizes our continuous sustainability efforts.
Equal Opportunity Employer
ACCO Brands is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, marital status, national origin, physical or mental disability, veteran status, and any other characteristic protected by applicable law. The company strives to create a winning culture with a leadership promise to provide equal access and opportunity for all to grow, succeed, and contribute to their full potential.
More information about moving forward and feeling good with ACCO Brands can be found at www.accobrands.com and at ACCO Brands Europe.