Full-Time Retail Professional - Harbour Town Factory Outlet, QLD

adidas is looking for a full-time Retail Professional to join its Harbour Town Factory Outlet team on the Gold Coast. This onsite role fits someone who loves sport, enjoys helping customers, and wants to stand up for a globally recognised brand. The position covers a blend of weekday and weekend shifts, so you’ll need to be flexible across retail hours. adidas is a major international brand focused on performance technology, Originals fashion, and developing the people who make the business work.

The Harbour Town store is part of adidas’ worldwide network, and the right candidate will be drawn to sport and keen to represent a premium brand in a busy outlet setting.

If you’re an efficient, proactive retail professional with a sport connection and you’re excited to represent adidas, this could be the role for you.

A day on the Harbour Town shop floor

You’ll stay mindful of store sales and KPI targets, taking ownership of them and using available resources to reach or beat those goals. Delivering the Brand Customer Service standards is essential to meet or exceed what customers expect, while you keep the store’s Visual Merchandising and In-Store Communication guidelines in place. You’ll move stock quickly to process deliveries and keep merchandising fixtures refreshed so the full product range is seen on the floor. Throughout your shift you’ll represent the adidas brand values and products in an inspiring and impactful way.

What adidas is after on the team

What helps you stand out includes a strong background in retail sales or customer service with a proven track record, along with genuine motivation, energy and a drive to achieve in a fast-moving setting. You should be comfortable working in a busy environment and be ready to contribute to a team that covers both weekdays and weekends. You’ll also need to have permanent legal rights to work in Australia, and note that relocation or visa sponsorship isn’t provided. Availability to work around 38 hours per week is required.

Pay, benefits and practical details

The role is full-time and onsite at Harbour Town on the Gold Coast, with a weekly schedule that spans both weekdays and weekends and totals about 38 hours. You must already have permanent rights to work in Australia. adidas Pacific does not offer relocation or visa support for these roles. External candidates may be asked to consent to a pre-employment credit and criminal history check as part of the recruitment process.

Tips to help you shine in this Harbour Town opportunity

Lead your resume with your relevant retail or customer service experience and show how you’ve won business or delivered standout service, including any measurable results.

Give concrete examples that demonstrate your ability to meet sales targets, follow Brand Customer Service standards, and handle stock deliveries and replenishment to keep the floor fully represented.

Be ready to talk about how you stay motivated during busy shifts, your flexibility with weekday and weekend hours, and your comfort level in a fast-paced environment.

Ask a targeted question about how the store translates adidas brand values into daily service and what training they provide to maintain in-store standards and communications.

How to apply

Press the Apply button and follow the prompts to start your application.

You will need to complete the online application forms and attach your resume along with a cover letter that addresses all of the candidate requirements listed above.