Gaming Manager - Redland Bay Hotel

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Redland Bay Hotel is hiring a hands-on Gaming Manager to own the gaming room operations, lead a service-driven team, and elevate guest experience for locals and visitors alike. The role emphasizes floor leadership, player engagement, impeccable room presentation, and strong compliance with safety and gaming rules, working closely with the Publican. To apply, spotlight a proven background in gaming room operations as attendant, supervisor, or manager, with RSA and RSG/RCG current, a track record of staff development, and the ability to manage physical tasks and clear, friendly communication. Prepare to discuss due diligence steps, note the recruitment agency policy, and highlight your local rapport and hospitality mindset. Benefits include career growth and exclusive group discounts.

Job Description

Gaming Manager | Redland Bay Hotel

Are you a gaming specialist who knows how to pair gold-standard service with an unbeatable room atmosphere? The Redland Bay Hotel is seeking a dedicated Gaming Manager to take full operational ownership of our high-performing gaming room and lead a service-focused team.

"The Reddy Bay" is a high-performing coastal flagship. We aren't looking for an administrator to sit in the back office, we need a floor-focused leader who lives for player engagement, obsesses over room presentation, and knows exactly how to drive exceptional hospitality while building deep local rapport with our loyal regulars and visitors.

A day in the life of a Gaming Manager:

• Know the regulars by name and make them feel right at home
• Work closely with the Publican to keep the room running smoothly, safely, and within all the rules
• Share your gaming know-how and help your team be the best in the biz
• Bring the good vibes, great service, and friendly smiles every shift

Inherent requirements:

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’ve been in the gaming room world for a while, as an attendant, supervisor, or manager
• You’ve learned from great managers and are ready to step up
• You’ve got the confidence, pride, and people skills to be the face of the gaming room
• You understand compliance and safe gaming inside out
• You’ve got a current RSA and RSG/RCG as per state requirements

If you’re all about great service, happy players, and running a top-notch gaming room – we’d love to chat.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network.  An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands, not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support;  our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. 

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.