Gaming Manager - Smithfield Tavern NSW

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Smithfield Tavern NSW is seeking a Gaming Manager to own the gaming room, lift service standards and lead a high-volume floor. This full-time onsite role blends hands-on leadership with compliance know-how and a genuine talent for building rapport with patrons. You’ll know regulars by name, work with the Publican to run a safe, compliant room, and share your gaming expertise to elevate the team. The role requires physical tasks, current RSA and RSG/RCG, and a gaming background from attendant to manager. If you value great service, safe gaming, and a welcoming vibe, apply now. Benefits include discounts and wellbeing support; police checks may be required.

Job Description

Gaming Manager | Smithfield Tavern

Are you a gaming professional with a sharp eye for detail and a passion for delivering a premium guest experience? Smithfield Tavern is looking for a dedicated Gaming Manager to take ownership of our gaming room and drive service standards in this high-volume Western Sydney local.

The Smithfield Tavern is a busy, community-focused venue where our gaming offering is a key part of the experience. We need a leader who is not only a compliance expert but also a "mine host" on the floor, someone who can build genuine rapport with our patrons while ensuring a safe, professional, and welcoming environment at all times.

A day in the life of a Gaming Manager:

• Know the regulars by name and make them feel right at home
• Work closely with the Publican to keep the room running smoothly, safely, and within all the rules
• Share your gaming know-how and help your team be the best in the biz
• Bring the good vibes, great service, and friendly smiles every shift

Inherent requirements:

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’ve been in the gaming room world for a while, as an attendant, supervisor, or manager
• You’ve learned from great managers and are ready to step up
• You’ve got the confidence, pride, and people skills to be the face of the gaming room
• You understand compliance and safe gaming inside out
• You’ve got a current RSA and RSG/RCG as per state requirements

If you’re all about great service, happy players, and running a top-notch gaming room – we’d love to chat.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network.  An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands, not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support;  our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. 

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

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Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.