General Manager, Finance & Insurance

JobsCloseBy Editorial Insights

Dutton Automotive is seeking a General Manager, Finance & Insurance to lead F&I performance across its national network, backed by Sojitz. The role requires 5+ years in automotive F&I with multi-site leadership, strong lender relationships, NCCP compliance, and a proven track record in driving finance penetration, gross profit, warranty and insurance. You will coach Business Managers, partner with Retail Leadership and Dutton Financial Services, and implement national F&I processes and continuous improvement. Highlight tangible metrics on your CV, relevant F&I leadership, and any Cert IV in Finance or Mortgage Broking, plus your ability to balance sales with compliance and customer outcomes. Benefits include salary aligned to experience, birthday leave, novated lease, EAP, PitStop discounts, and career progression.

Company Description

Established in 1911, Dutton Automotive is Australia’s leading retailer and wholesaler of pre-owned luxury, prestige, exotic, family and commercial vehicles.

Backed by Sojitz Corporation, a global Japanese conglomerate with 20,000+ employees across 87 countries, we’re combining Australian automotive expertise with global strength.

With 21 dealerships, 220+ employees and growing, plus our partnership with Essendon Football Club, this is an exciting time to join Dutton Automotive.

We’re growing — come grow with us.

Job Description

• Lead and develop the national Business Manager team, driving Finance, Insurance and Warranty (F&I) performance across the Dutton Automotive retail network.
• Develop and implement strategies to maximise finance penetration, gross profit, warranty and insurance sales.
• Coach and support Business Managers to achieve consistent commercial performance and exceptional customer outcomes.
• Partner with Retail Leadership and Dutton Financial Services to optimise finance opportunities, deal flow and settlement efficiency.
• Build strong relationships with lenders, financiers, insurers and product providers to support commercial outcomes.
• Monitor F&I performance, identify opportunities and provide regular reporting and insights to senior leadership.
• Ensure all F&I activities meet NCCP, Responsible Lending, Privacy, AML/CTF and Australian Credit Licence requirements.
• Drive consistent national F&I processes, capability and best practice while supporting continuous improvement across the network.

Qualifications

• 5+ years’ experience in automotive F&I, automotive finance or asset finance, with strong knowledge of the automotive retail environment.
• Proven experience leading, coaching or managing Business Managers or F&I teams, preferably across multiple locations.
• Strong understanding of automotive finance products, lender processes, settlements, warranty and insurance products.
• Established relationships with a panel of automotive finance lenders and financial services providers.
• Proven track record in achieving finance penetration, gross profit, warranty and insurance targets.
• Strong understanding of NCCP, Responsible Lending, Australian Credit Licence, Privacy and AML/CTF requirements.
• Strong commercial, negotiation, influencing and stakeholder management skills, with the ability to balance sales, compliance and customer outcomes.
• Cert IV in Finance & Mortgage Broking or equivalent highly desirable, together with strong leadership, analytical and communication skills.

Additional Information

What's in it for you?

• Competitive salary package aligned with your experience.
• A paid day of Birthday Leave to celebrate your special day.
• Access to our Employee Novated Lease Program.
• Fully funded Employee Assistance Program (EAP) for you and your immediate family.
• Exclusive access to PitStop, providing shopping discounts, gift cards and everyday savings.
• Ongoing opportunities for career development and progression within a growing national business.
• Join a collaborative, supportive team where your ideas, initiative and contribution are genuinely valued.